The Academy of Learning L.L.C.
5329 East Virginia Beach Boulevard
A & B
Norfolk, VA 23502
Current Inspector: Emily Walsh (757) 404-2575
Inspection Date: March 11, 2019 and March 25, 2019
Complaint Related: Yes
- Areas Reviewed:
A complaint investigation was initiated at the facility on 3/11/2019 and continued on 3/25/2019 in response to a complaint received by the Licensing Division on 3/8/2019. The complainant alleged that a staff person yells and curses while at the facility. Investigation, to include observation and staff interviews, determined the complaint to be valid. An exit meeting was conducted with the program director prior to closure of the inspection/investigation.
Standard #: 22VAC40-185-400-A Complaint related: No Description: Based upon investigation and staff interviews, the facility has not ensured that in order to promote the child's emotional and social well-being and growth, staff interact with one another to provide needed help, comfort, and support. Evidence: Staff interviews revealed that during the week of March 4-8, staff 1 and staff 2 interacted with each other in the presence of the children with anger. The use of a raised voice and inappropriate and foul language by staff 1 was described. Plan of Correction: The facility responded with the following: The facility has mutually agreed for the staff person identified to take a leave of absence. Upon their return they will receive training provided by the facility on positive behavioral interventions that will be documented in their personnel file. All staff will receive training on positive behavior strategies/interventions as part of their new staff orientation.
A compliance history is in no way a rating for a facility.
The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.
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