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Heavenly Playhouse Childcare Center
10613 Patterson Avenue
Henrico, VA 23238
(804) 912-1698

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: Sept. 24, 2019

Complaint Related: Yes

Areas Reviewed:
63.2(17) License & Registration Procedures
63.2 Facilities & Programs.

Technical Assistance:

The licensing inspector conducted an unannounced complaint inspection on September 24, 2019 in response to a complaint received by our department on September 11, 2019. The inspector was on-site from approximately 10:15 AM to 11:30 AM. The allegations of the complaint were related to inadequate staff-to-children ratios, supervision, and infant sleeping requirements. Observations were made, interviews were conducted, and records were reviewed. The preponderance of the evidence gathered during the investigation does not support the allegations; therefore; the complaint is determined not valid. Violations were found in areas that were not a part of the original complaint. See the violation notice for more detail.

Please complete the "plan of correction" and "date to be corrected" for each violation cited on the violation notice and return it to the licensing office within 5 business days. Your plan of correction should contain 1) steps to correct the non-compliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). If you have any questions, please contact the licensing inspector at 804-662-9092.

Standard #: 22VAC40-185-330-B
Complaint related: No
Description: Based on observation, the center did not ensure that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards. Evidence: 1. The licensing inspector observed the playground equipment described as an airplane seesaw in use by the three and four year old classrooms during the inspection. The seesaw seats reach a height of 3 foot. The seesaw seat on one side is located a distance of 2 foot, 1 inch from a wooden retaining wall, which is 9 inches in height. The rear seating area of the airplane seesaw reaches a height of 19 inches. The rear of the equipment is located a distance of 2 foot, 7 inches from a retaining wall, which is 1 foot, 1 inch in height. 2. The licensing inspector observed that four measurements of the mulch surrounding the airplane seesaw had a depth of 4 inches and one mulch depth measurement was 3 inches. This playground equipment requires a fall zone free of hazardous obstacles and resilient surfacing that complies with minimum safety standards.

Plan of Correction: Per administration "Children will not use play equipment until fall zone is free of hazardous obstacles. If issues can't be fixed the pay equipment will be thrown away."


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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