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Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: Nov. 25, 2019

Complaint Related: No

Areas Reviewed:
22VAC40-665 INTRODUCTION
22VAC40-665 ADMINISTRATION
22VAC40-665 STAFF QUALIFICATIONS & TRAINING
22VAC40-665 PHYSICAL PLANT
22VAC40-665 STAFFING & SUPERVISION
22VAC40-665 PROGAMS
22VAC40-665 SPECIAL CARE PROVISIONS & EMERGENCIES
22VAC40-665 SPECIAL SERVICES

Comments:
An Unannounced Monitoring Inspection was conducted on November 25, 2019. The inspection began at approximately 8:20 am and ended at 2:45 pm. Upon entrance there were 14 children in care and 1 staff present with children. The record review consisted of 5 children's records and 3 staff records. Children were observed watching a video, freely playing and having their pictures taken. The results of the inspection were reviewed with the Center Director during the exit interview.
A licensing inspection was conducted on the same date as the SHSI supplemental inspection; the two inspections combined cover the Subsidy Health and Safety requirements. Only subsidy requirements that are not covered in licensing standards are reviewed during this supplemental inspection. The results of the inspection were reviewed and verified with the Center Director during the exit interview.
If you have any questions, contact your licensing inspector at (757) 404-0568.

Violations:
Standard #: 22VAC40-665-650-E
Description: Based on vendor interviews, the vendor did not ensure all required written procedures for supervision were developed and implemented.

Evidence: The Center Director confirmed there was not a written policy for ensuring there are procedures that describes how the vendor will ensure that each group of children receives care by consistent staff or team of staff members.

Plan of Correction: The Center Director will make sure there is a written policy for consistent care.

Standard #: 22VAC40-665-770-B-5
Description: Based on vendor interviews and documentation review, the vendor did not ensure the emergency plan included all required procedures.

Evidence: The Center Director confirmed the center's emergency plan did not include continuity of operations procedures to ensure that essential functions are maintained during an emergency.

Plan of Correction: The Center Director will add the continuity of operations.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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