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KinderCare Learning Center - Parham
2240 East Parham Road
Henrico, VA 23228
(804) 264-8729

Current Inspector: Cindy Horne (804) 297-4469

Inspection Date: Oct. 21, 2019

Complaint Related: No

Areas Reviewed:

Technical Assistance:

The licensing inspector completed an inspection in response to a self-reported concern regarding forbidden action that occurred at the center on 10/18/2019. The Department was notified of the incident on 10/18/2019. On 10/21/2019, the licensing inspector was on site from approximately 10:50AM until 12:20 PM interviewing staff, conducting observations at the center, and reviewing documentation. On 10/22/2019, the licensing inspector received information regarding the center's policies and procedures. Additional interviews were conducted on 10/28/2019. The preponderance of the evidence gathered during the investigation supports areas of noncompliance with the licensing standards related to forbidden action. See the violation notice for additional details.

Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and returned it to me within five business days from today. Your plan of correction should contain: 1) steps to correct the noncompliance with the standards, 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measures.

If you have any questions about this inspection, please contact the licensing inspector at (804) 662-9790.

The provider?s response for the ?plan of correction? was not received as of 12/03/2019 and will not appear on this Violation Notice.

Standard #: 22VAC40-185-400-B
Description: Based on interviews and documentation review, the center failed to ensure behavioral
guidance was constructive in nature, age and stage appropriate, and intended to redirect children to appropriate behavior and resolve conflicts when a staff pushed a child away to prevent the child from crawling on her.

1. Staff #3 stated ?[Witness #1] came to the office on Friday, 10/18/19 at approximately 5:30 PM and said she saw [Staff #1] push [Child A] down while looking into the Infant Room.?
2. Staff #2 stated ?[Staff #1] was sitting on the floor doing meal count sheets. Three babies were around [Staff #1], crawling on her and she yelled `I can?t get anything done? . [Staff #1] pushed [Child A] down. [Child A] fell down on some climbing mats and started to cry. I don?t think [Staff #1] was trying to hurt [Child A], I just think she was in a rush and trying to move [Child A].?

Plan of Correction: Not available online. Contact Inspector for more information.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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