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Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: Oct. 14, 2020 and Oct. 15, 2020

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.
22VAC40-80 THE LICENSING PROCESS.
22VAC40-191 Background Checks (22VAC40-191)
63.2(17) License & Registration Procedures

Technical Assistance:
The fire inspection requirement was reviewed and discussed.

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.
A renewal inspection was initiated on October 14,2020 and concluded on October 16, 2020. The coordinator was contacted by telephone to initiate the inspection. There were 41 children present and 6 staff. The inspector emailed the coordinator a list of items required to complete the inspection. The Inspector reviewed 3 children?s records and 3 staff records submitted by the facility to ensure documentation was complete. Information gathered during the inspection determined non-compliance(s) with applicable standards or law and violations were documented on the violation notice issued to the facility.
The Licensing Inspector has reviewed with the provider COVID-19 Essential Guidance for Child Care programs.

Violations:
Standard #: 22VAC40-185-60-A
Description: Based on record review and staff interviews the licnesee did not ensure that each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all the required information.

Evidence: The followings children's records were missing missing information as listed below;
1) Child #2 did not have a second emergency contact listed, there was not a name, address or phone number listed.
2) Child #3 did not have the employment location for one parent listed and the employment phone number for the other parent listed.

Plan of Correction: The center director will make sure in the future, will verify parent address is available if parent is listed on document.

Standard #: 22VAC40-191-60-C-2
Description: Based on record review and staff interviews the licnesee did not ensure that each center had obtained a central registry finding (CPS) within 30 days of employment or volunteer service.

Evidence: The record for staff f#2 did not include a CPS finding and date of employment was 8-25-2020.

Plan of Correction: The center director will make sure within 5 days of hiring will follow up with phone call if do receive within 21 days.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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