VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Childtime 1020
1841 London Bridge Road
Virginia beach, VA 23453
(757) 427-0774

Current Inspector: Kimberly Sampson (757) 354-7307

Inspection Date: March 17, 2021

Complaint Related: No

Areas Reviewed:

22VAC40-185 ADMINISTRATION. 22VAC40-185 STAFF QUALIFICATIONS AND TRAINING. 22VAC40-185 STAFFING AND SUPERVISION. 22VAC40-185 PROGRAMS.

Comments:

This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia. A monitoring inspection was initiated on 03/17/21 and concluded on 04/21/21, when a self-reported incident was received by the department regarding allegations in the areas of Supervision. The director was contacted by telephone to conduct the investigation. The inspector emailed the director/provider a list of documentation required to complete the investigation. The evidence gathered during the investigation supported the (allegation(s)/self-report) of non-compliance with standards or law and violations were issued. Any violations not related to the self-report but identified during the course of the investigation can be found on the violation notice.

Violations:

Standard #:	22VAC40-185-40-E
Description:	Based on interviews, observation and record review, the center did not ensure the center's activities were in compliance with the center's own policies and procedures that are required by these standards. Evidence: On 03/17/21 at around 4:00pm the center did not follow their own transportation policy which explains the procedures for when children are "arriving back at the school." As a result a 6 year-old child was left on the bus, alone and unsupervised for about 40 minutes. 1. The center's transportation policy states, "The Driver must then unload the children from the bus. The Bus Roster and Face-to-Name Transition Sheet must be used to account for every child. After unloading and Face-to-Name is completed, the driver must walk to the back of the bus to shut off alarm as well as ensure no children or personal belongings are left on the bus." Staff #1 returned from a bus run around 4:00pm and parked the bus in front of the center. Staff #1 unloaded the children from the bus, however did not use the Bus Roster or Face-to-Name Transition Sheet to account for the children in her care, nor did she walk back to the bus to ensure no children or personal belongings were left on the bus. Staff #1 walked 8 children into the building, leaving one on the bus alone and unsupervised. 2. The center's transportation policy states, "Upon unloading and when inside the center, the children must be assigned to a member of management, who will then use the Weekly Center In/Out Form to verify attendance and lead the children into the school safely. "A staff member must escort the children to their designated classroom. " Staff #1 entered the building with 8 children and gave them to staff #2 to be escorted to their classrooms. Staff #1 left the face-to-name sheet and Weekly Center In/Out Form on the bus. Staff #2 did not use the face-to-name or Weekly Center In/Out Form to verify the same children who left the bus were entering the building. Staff #2 escorted the 8 children to their designated classrooms. 3. The center's transportation policy states, "After the children have entered the building and are being accompanied back to their classrooms, a member of management must re-enter the bus and walk to the rear, looking for children in, under and around each seat. The member of management then signs the management column of the Electronic Bus Procedures Sign-Off Form. By doing so, the member of management is confirming that there are not any children remaining on the vehicle." Staff #2 did not re-enter the bus confirming there were no any children remaining on the vehicle. In addition, Staff #2 did not sign the management column of the Electronic Bus Procedures Sign-Off Form.
Plan of Correction:	The following plan of correction was provided by the center: Staff # 1 no longer works for the company. Staff # 2 as well as all other bus drivers were retrained on transportation policy. All bus procedures are audited by management and DM periodically.
Standard #:	22VAC40-185-340-A
Description:	Based on interviews, observation and record review, the center did not ensure the care, protection and guidance of the children in care. Evidence: On 03/17/21 at around 4:00pm staff #2 returned from a bus run with 9 children. When staff #2 arrived back at the center, a public school bus arrived at the same time to drop off a child for the afterschool program. Staff #2 walked 8 children from the bus, inside the building and went back outside to meet the child coming off of the public school bus. The 9th child was still on the bus, alone and unsupervised. Around 4:40pm a parent entered the center and notified the director that a child was seen on the center's bus, asleep. The director went outside and discovered child #1 had been left on the bus unsupervised for at least 40 minutes. Child #1 had awoken from sleeping and was crying when she was discovered.
Plan of Correction:	The following plan of correction was provided by the center: Staff # 1 no longer works for the company. Staff #2 as well as other bus drivers were retrained on transportation policy. All bus procedures are audited by management and DM periodically.
Standard #:	22VAC40-185-340-F
Description:	Based on interviews, observation and record review, the center did not ensure children under 10 years were in sight and sound supervision of staff. Evidence: On 03/17/21 at around 4:00pm child #1 was left on the center's bus, alone and unsupervised until around 4:40pm, when a parent noticed her on the bus crying.
Plan of Correction:	The following plan of correction was provided by the center: All bus drivers were retrained on transportation policy. Management and the DM do periodic inspections to ensure compliance.