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Natural Steps Child Development Center
64 Toby Way
Palmyra, VA 22963
(434) 589-5891

Current Inspector: Kelly Adriazola (804) 840-8245

Inspection Date: June 22, 2021

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 STAFF QUALIFICATIONS & TRAINING
8VAC20-780 PHYSICAL PLANT
8VAC20-780 STAFFING AND SUPERVISION

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A complaint inspection was initiated on 06/22/2021 and concluded on07/15/2021. A complaint incident was received by the department regarding allegations in the areas of housekeeping/sanitation, staff ratios, and staff quality and training. The director or in-charge person was contacted by telephone to conduct the investigation. The inspector emailed the director a list of documentation required to complete the investigation and three staff interviews were completed.

The information gathered during the investigation does not support the allegations, so the complaint is determined to be "not valid". There are no violations resulting from this complaint investigation.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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