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Five Star Academy Childcare
5916 Fort Avenue
Lynchburg, VA 24502
(434) 239-3413

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: Sept. 2, 2021

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A complaint inspection was initiated on 09/08/2021 and concluded on 09/02/2021. A complaint received by the department regarding allegations in the areas center's policies. The director was contacted by telephone to conduct the investigation. The inspector emailed the director a list of documentation required to complete the investigation.

The evidence gathered during the investigation supported the allegations of non-compliance with standards or law and violations were issued.

Violations:
Standard #: 22VAC40-185-40-E
Complaint related: Yes
Description: Based on interviews, the center failed to ensure that the center's activities comply with their own policies.

Evidence:
1. On July 23, 2021 child # 1 was picked up by a relative, staff person did not verify that the relative was on the child's pick up list or check the relative's identification. The center's policy is for all staff to check identification and the pick up list for any new person or unfamiliar person.

Plan of Correction: The director stated that the staff person is very much aware of the policy and will ensure that all staff are following the center's policies.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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