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Heavenly Playhouse Childcare Center
10613 Patterson Avenue
Henrico, VA 23238
(804) 912-1698

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: Sept. 21, 2021

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, including telephone contacts, and documents review.

An unannounced complaint inspection was conducted in response to a complaint that was received by the department on 09/20/2021 regarding allegations in the areas of staff-to-children ratio requirements, procedures for emergencies, special feeding needs, and toileting procedures. The inspection was initiated on 09/21/2021 and completed on 09/27/2021. On 09/21/2021, the inspector was on site from 8:30 am to 9:00 am. Observations were made in the center. Documentation was reviewed remotely and telephone interviews are conducted.

The preponderance of the evidence gathered during the investigation does not support the allegation; therefore, the complaint is determined to be not valid. There are no violations resulting from this inspection.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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