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Western Branch KinderCare
5700 Trucker Street
Portsmouth, VA 23703
(757) 484-1965

Current Inspector: Heather Harrell (757) 334-4329

Inspection Date: May 4, 2022

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect
8VAC20-790 Subsidy Regulations.

A monitoring inspection was conducted on 5/4/22 from 10:35am until 12:50pm. At the time of the inspection, there were 44 children in care with 9 staff present. A sample of 4 children's records and 4 staff records were reviewed. Children were observed participating in morning learning activities, playing on the playground and eating lunch. Restroom and handwashing procedures and lunch service were also observed. First aid and emergency supplies, transportation, documentation of emergency practice drills, the emergency preparedness plan and required center postings were reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law. Violations are listed on the violation notice issued to the center and were discussed with the assistant director during the exit interview.

Standard #: 8VAC20-780-330-B
Description: Based on playground observation and measurement, it was determined that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99 and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles.

1. The mulch surrounding the climbing equipment and slides on the playground measures approximately 1 inch in all areas, where 6 inches are required.
2. The center director confirmed that there is not at least 6 inches of resilient surfacing surrounding the playground equipment.

Plan of Correction: The center responded with the following: An order for additional mulch was placed on 4/1/22.

Standard #: 8VAC20-780-500-B
Description: Based on observation and interview, the center did not ensure that disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal.

1. The hands-free, foot operated trash can used to dispose of soiled disposable diapers in the two year old classroom is not working; therefore, staff have to lift the lid of the bin with their hands in order to dispose of soiled diapers.
2. The staff in the two year old classroom confirmed that the hands-free trash can used to dispose of soiled disposable diapers is broken.

Plan of Correction: The center responded with the following: A new hands-free trash can for disposable diapers will be purchased for the two year old classroom.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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