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KinderCare Education, LLC - Pump Road
1001 Pump Road
Henrico, VA 23238
(804) 740-0020

Current Inspector: Kandra Brown (804) 929-3771

Inspection Date: April 26, 2022

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Training
8VAC20-780 Physical Plant
8VAC20-780 Staffing and Supervision
8VAC20-780 Programs
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services
8VAC20-770 Background Checks
20 Access to minor's records
22.1 Early Childhood Care and Education
32.1 Report by person other than physician
63.2 Child Abuse & Neglect

Comments:
The licensing inspector conducted an unannounced renewal inspection on Tuesday, April 26th, 2022 from 2:45pm to approximately 6:44pm. There were a total of 88 children in care in the direct care of 12 staff members. During the inspection, the children and staff were observed participating in a variety of activities. Staff were observed having positive interactions with the children. All areas of the facility including classrooms, kitchen, hallways, and bathrooms were inspected. The required postings were reviewed and found to be in compliance. Medication is administered when required and medication and medication authorizations were reviewed. During the inspection, seven children?s records and eight staff records were reviewed. The center is equipped with toys and supplies and items were available to the children. Additional information was later submitted to the inspector and was reviewed virtually.

Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program.

Violations:
Standard #: 22.1-289.035-B-4
Description: Based on a review of eight staff records, the center did not obtain the results of a criminal history record information check and a search of the child abuse and neglect registry or equivalent registry from any state in which two staff members had resided in the preceding five years within the required time frame.

Evidence: 1) The record for Staff #1, hired on 03/30/22, indicated the staff had resided in two states outside of Virginia within the last five years. For one of the states, the record did not contain a criminal history record information check or a search of the child abuse and neglect registry from the state. 2) The record for Staff #2, hired on 02/07/22, indicated the staff had resided in two states outside of Virginia within the last five years. The record did not contain a search of the child abuse and neglect registry from the other states. 3) During interview, a member of management confirmed the required out-of-state checks were not obtained for Staff #1 or Staff #2 within the required time frames. The out-of-state criminal history record information check is required to be obtained prior to hire and the out-of-state search for founded complaints of child abuse or neglect is required to be requested within the first 30 days of being hired.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-770-60-C-2
Description: Based on a review of eight staff records and interview, the center did not ensure one staff member had a central registry finding within 30 days of employment.

Evidence: 1) The record for Staff #3, hired on 01/05/21, did not contain the results of a central registry finding 2) During interview, a member of management confirmed the record for Staff #3 did not contain the results of a central registry finding.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-160-A-1
Description: Based on observations and interviews, the center did not ensure one staff member had documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children.

Evidence: 1) The record for Staff #2, hired on 02/07/22, did not contain documentation of a negative TB test or screening. 2) During interviews, a member of management reported Staff #2 did not have documentation of a negative TB test or screening on file.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-160-C
Description: Based on a review of eight staff records and interviews, the center did not ensure that one staff resubmit tuberculosis (TB) test results at least every two years from the date of the first initial screening or testing.

Evidence: 1) The most recent TB screening in the record for Staff #5, hired on 08/05/19, was dated 08/01/19. The TB screening expired on 08/01/21. 2) During interview, a member of management reported the TB screening for Staff #5 expired on 08/01/21 and a new one has not been obtained.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-60-A
Description: Based on a review of seven children?s records and interview, the center did not ensure two children?s records contained all the required information.

Evidence: 1) The record for Child #2, enrolled on 01/10/22, did not contain a second emergency contacts. 2) The record for Child #5, enrolled on 03/21/22, did not contain a second emergency contact. 3) During interview, a member of management confirmed the records were missing two emergency contacts. The record for each child enrolled should contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-245-A
Description: Based on a review of eight staff records and interview, the center did not ensure three staff members completed 16 hours of annual training.

Evidence: 1) The record for Staff #3, hired on 01/05/21, contained two hours of annual training.
2) The record for Staff #4, hired on 05/29/18, contained two hours of annual training.
3) The record for Staff #5, hired on 08/05/19, did not contain documentation of annual training between 8/2020-08/2021.
4) During interview, a member of management confirmed Staff #3, Staff #4, and Staff #5 did not have documentation of the required 16 hours of annual training. Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-280-B
Description: Based on observations at the center on 04/26/22, the center did not ensure to keep all hazardous substances such as cleaning materials in a locked place using a safe locking method that prevents access by children.

Evidence: 1) The licensing inspector observed bottles of cleaning solution in unlocked cabinets in the DPS1 classroom (2 years old), in the Toddlers classrooms, and in the Preschool classroom. 2) The licensing inspector observed an open box that contained 4 bleach bottles and hand sanitizer in the hallway outside of the Preschool and School Age classrooms.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-280-H
Description: Based on observations at the center on 04/26/22, the center did not ensure purses were not accessible to children.

Evidence: 1) The licensing inspector observed a staff members? purse on a child?s table in the DPS 2 classroom. The children were observed playing near the table and the purse was accessible to the children.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-290-A-3
Description: Based on observation at the center on 04/26/22, the center did not ensure all electrical outlets had protective covers.

Evidence: 1) During the inspection, the licensing inspector observed one outlet without a protective cover in the DPS 1 (2 years old) classroom and one outlet without a protective cover in the DPS 2 classroom. 2) During the inspection, the licensing inspector observed two outlets without a protective cover in the Toddlers' classroom. 3) During the inspection, the licensing inspector observed three outlets without a protective cover in the Preschool classroom. Electrical outlets shall have protective covers that are a size that cannot be swallowed by children.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-350-B-2
Description: Based on observations, interviews and documentation reviewed, the center did not maintain the required ratios for children birth up to 16 months of one staff member for every four children.

Evidence: 1) During interview on 04/26/22, a member of management reported the Infants classroom would be out-of-ratio from 2:45pm until approximately 5pm. 2) At approximately 3:00pm, the licensing inspectors observed 18 children with 3 three staff members. 3) A review of the attendance records for 04/26/22 confirmed the classroom was out-of-ratio from approximately 2:30pm until 5:00pm.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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