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KinderCare Learning Center - Chester
4021 West Hundred Road
Chester, VA 23831
(804) 796-1464

Current Inspector: Tara Barton (804) 381-8487

Inspection Date: Oct. 11, 2022

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-770 Background Checks (8VAC20-770)
63.2 Child Abuse & Neglect

The licensing inspector conducted an unannounced complaint inspection in response to the complaint received by the department on 10/03/2022 regarding procedures for emergencies. The investigation was initiated on 10/11/2022 and completed on 11/15/2022. On 11/1158/2022, the licensing inspector was on site from 9:30am until 1:00pm. Interviews were completed, observations were made at the center, and documentation was reviewed. The preponderance of evidence gathered during the investigation supports the allegations, therefore the complaint is determined to be valid. See the violation notice for more details.

Please complete the "plan of correction" and "date to be corrected" for each violation cited on the violation notice and return it to me within 5 business days from the date of receipt. You should specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the stand(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s).

If you have any questions about this inspection, please contact the licensing inspector at (804) 840-8260.

Lynn Powers
Office of Child Care Health and Safety
Division of Early Childhood Care and Education
Phone# 804-840-8260

Standard #: 8VAC20-780-550-P
Complaint related: No
Description: Based on interviews, the center did not maintain a written record of a child?s serious and minor injuries in which entries are made the day of the occurrence.
1. Staff #1 stated 9/29/2022, Child A (eight months old) scooted on the floor into the base of the rocking chair, creating a mark on the forehead and cheek of Child A,
2. Staff #1 stated staff in the Infant Room informed the parent of the injury but a written record documenting the details of the injury was not completed.

Plan of Correction: Staff was retrained on proper documentation and use of incident reports at staff meeting on 12/8. Teachers are expected to notify management any time reports are used.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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(800) 828-1120, or 711