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Churchland KinderCare #1348
6025 Churchland Boulevard
Portsmouth, VA 23703
(757) 484-9377

Current Inspector: Heather Harrell (757) 334-4329

Inspection Date: Oct. 26, 2022

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration
8VAC20-780 Staff Qualifications and Training
8VAC20-780 Physical Plant
8VAC20-780 Staffing and Supervision
8VAC20-780 Special Care Provisions and Emergencies

An investigation was initiated on 10/19/22 in response to a self-reported incident received by the department regarding an injury to a child. On-site inspections were conducted on 10/26/22 and 2/3/23. Interviews with staff were conducted and documentation related to the incident were reviewed. The evidence gathered during the investigation has resulted in a violation in the area of special care provisions and emergencies. Violations are cited on the violation notice and were discussed with center management at the conclusion of the investigation.

Standard #: 8VAC20-780-550-P
Description: Based on staff interviews and record review, the center failed to maintain a written record of children's serious and minor injuries.

1. On the morning of 10/7/22, child 1 (age 20 months) was observed crying in the toddler classroom by numerous center staff.
a. Staff working in the toddler classroom stated that they did not know why child 1 was crying.
b. Staff working in the toddler classroom stated they did not witness any accident that would cause an injury to the child.
2. Five staff who were working at the center on 10/7/22 stated in interviews that they observed child 1 to cry whenever they moved or touched her right arm.
3. Staff 1 and staff 2 stated they took child 1 to staff 3 (center director) because they thought something was wrong with her arm and that she had somehow been hurt.
4. Staff 3 stated she did not observe any injury to child 1 but that child 1 was crying the entire time she examined her. Staff 3 stated that she examined child 1 and moved both of her arms up and down and checked her back.
5. Because child 1 continued to cry, staff 3 stated she called child 1's parent and asked him to pick her up and take her to the doctor.
6. Staff 3 stated that no one wrote an injury report even though numerous staff had observed child 1 to cry whenever her right arm was moved.
7. Child 1?s parent reported to center management that the child had nursemaid?s elbow.

Plan of Correction: The center responded with the following: Center management will retrain all staff in the center on KinderCare?s incident reporting policy by Friday 2.17.2023. While reviewing the incident reporting policy RM-125, center management will ensure each staff member understands the importance of reporting incidents and documenting them promptly when they occur and will validate that incident forms are being used appropriately and in full with each incident moving forward.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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