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Childtime Learning Centers - Memory Lane
10300 Memory Lane
Chesterfield, VA 23832
(804) 796-7990

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: Feb. 22, 2023

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies.
8VAC20-780 Special Services.

An unannounced inspection was initiated on 2/22/2023 and concluded on 3/14/2023 in response to complaints that were received by the department on 2/17/2023 and 3/8/2023 regarding allegations in the areas of supervision, sanitation, nutrition, equipment and materials, building maintenance and behavioral guidance. The inspection was initiated on site on 2/22/2023 and 3/13/2023. On 2/22/2023, the inspector was on site from approximately 8:00 am to 9:15 am. On 3/13/2023, the inspector was on site from approximately 9:38 am-11:00 am. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. Additional interviews were conducted remotely.

The preponderance of the evidence gathered during the investigation supports part of the allegation; therefore, the complaint is determined to be valid. See the violation notice for more details. If you have any questions about this inspection, please contact the licensing inspector at (540) 430-0384.

Please complete the plan of correction and date to be corrected for each violation cited on the violation notice and return it to me within 5 business days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word corrected is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Standard #: 8VAC20-780-270-A
Complaint related: Yes
Description: Based on observation and interview, the center did not ensure that areas and equipment of the center, inside and outside were maintained in a clean, safe and operable condition.

1. On 2/22/2023, over 10 areas of chipped and peeling paint were observed in the school age classroom and hallway.
2. Administration acknowledged that areas required maintenance.

Plan of Correction: work order for paint was placed

Standard #: 8VAC20-780-350-B-4
Complaint related: Yes
Description: Based on review of documentation and interview, the center did not ensure to maintain the staff-to-children ratio of 1:10 for children aged three (3) up to school age eligible as required.

1. In interview, the director stated that the preschool classroom was out of ratio on 2/16/2023 from approximately 8:27 am to 8:36 am.
2. In interview with staff, two (2) staff stated that they had been one (1) to three (3) children over ratio on multiple occasions over the preceding two (2) months in the preschool room. In interview, one (1) of the staff stated that they had been ?out of the ratio for an hour or so at times."
3. Administration acknowledged that the preschool classroom had been over the 1:10 ratio in the preschool room due to staffing issues.

Plan of Correction: Spoke with all teachers about informing someone of management when they meet ratio so we can be prepared. Also spoke to them about not leaving the room to retrieve items from the front.

Standard #: 8VAC20-780-560-F
Complaint related: Yes
Description: Based on review of documentation and interview, the center did not ensure that when choosing to serve meals, they follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA).

1. A menu was observed that was dated 1/30-2/3/2023. On Wednesday 2/1/2023, the afternoon snack consisted of pretzels and water. Snacks are required to contain two (2) of the five (5) food components.
2. Administration acknowledged that the snack only contained one (1) of the two (2) required components.

Plan of Correction: follow usda guidelines moving forward


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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