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Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: April 26, 2023

Complaint Related: Yes

Areas Reviewed:

A complaint inspection was initiated on April 26, 2023 and concluded on May 18, 2023. The following areas were reviewed Special Services (nutrition), Physical Plant (building maintenance), Administration and Supervision. Licensing Inspector conducted interviews with parties involved, made observations and determined there was a preponderance of evidence to support the complaint as VALID. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program.

Please contact Licensing Inspector, Christine Mahan at 757-404-0568 with any questions.

Standard #: 8VAC20-780-560-F
Complaint related: Yes
Description: Based on observations and staff interviews, the licensee did not ensure to follow the guidelines when they choose to provide meals and snacks.

Evidence: The center did not follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA) as listed below;
1.On 4-26-2023, breakfast was observed being served for children age 2 and only 1/4 cup of milk was served in a 3 ounce cup and 4 ounces of milk is required.
2.On 4-26-2023, lunch was observed being served to 15 children, ages 3-5 in Pre-k class. The staff used a plastic spoon, approximately 1 teaspoon to serve the mixed vegetables for each child. Children were served between 1 and 2 teaspoons of vegetables which was less than the ? cup that is required.

Plan of Correction: Proper serving size was served immediately. Correct serving utensils was provided. Cups were provided and 3 oz cups removed. Changed the grocery order to purchase 5 oz cups instead of 3 oz.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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