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Happy Hearts Childcare Development Center, LLC
1664 Mountain Road
Glen allen, VA 23060
(804) 613-7925

Current Inspector: Heather Dapper (804) 625-2304

Inspection Date: July 20, 2023

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

Technical Assistance:

A renewal inspection was conducted on July 20, 2023 from approximately 9:10 AM to 11:30 AM. There were 16 children present in the center, ranging in ages from Infant to four years, with six staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, medication, special care and emergencies and nutrition. A total of six child records and eight staff records were reviewed.

Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program.

Please complete the plan of correction and the date to be corrected for each violation listed on the violation notice and return it to the department within 5 business days from receipt. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s); 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures

Heather Dapper
Licensing Inspector
Office of Child Care Health and Safety
Division of Early Childhood Care and Education
Phone # (804) 625-2304

Standard #: 8VAC20-780-210-A
Description: Based on record review, the center failed to ensure that program leaders shall meet all the required qualifications.

1. The record for staff #2, staff #5, staff #6, staff #7, staff #8 did not have documentation to demonstrate how the staff meets program leader qualifications.
2. A member of management confirmed that staff #2, staff #5, staff #6, staff #7, staff #8 did not have documentation on file to demonstrate program leader qualifications

Plan of Correction: To be corrected as soon as possible waiting on information about training.

Standard #: 8VAC20-780-270-A
Description: Based on observation, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe, and operable condition.

On the playground, the ladder to the jungle gym had a bolt missing from the top right side of the ladder. The ladder was able to move and was not secure. The jungle gym moved back and forth when children were swinging on it. One side of the jungle gym had a piece of the frame no longer attached to the jungle gym.

Plan of Correction: We will no longer use the playground. We will play on the black top with a tent for shade.

Standard #: 8VAC20-780-330-B
Description: Based on observation and measurements, the center did not ensure that resilient surfacing shall comply with minimum safety standards when tested.

Four out of four mulch depth samples taken on the playground around the fall zones of the jungle gym and swings measured less than the required six inches.

Plan of Correction: We will no longer use the playground. We will play on the black top with a tent for shade.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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