VIRGINIA DEPARTMENT OF SOCIAL SERVICES

KinderCare Learning Center - Parham
2240 East Parham Road
Henrico, VA 23228
(804) 264-8729

Current Inspector: Cindy Horne (804) 297-4469

Inspection Date: June 29, 2023

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 63.2 Child Abuse & Neglect

Comments:

An unannounced monitoring inspection was conducted on June 29, 2023, in response to a self-reported incident that was received on June 14, 2023 in reference to supervision. Interviews were conducted and documentation was reviewed. The preponderance of evidence gathered during the investigation supports violation of standards regarding the self-report. Violations were cited. Please complete the plan of correction and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today, 08/14/2023. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again, and 3) person(s) responsible for implementing each step and/or monitoring any preventative measure(s).

Violations:

Standard #:	8VAC20-780-160-A
Description:	Based on records review, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The record for staff #1, date of employment 05/10/2023, contained a tuberculosis screening dated 06/20/2023.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-40-E
Description:	Based on interviews, and documentation review, the center failed to follow it's own policies and procedures. Evidence: Interviews with staff #1, staff #2, and staff #3 revealed that on June 8th child #1, age 21 months, was found inside the building while the rest of the class and teachers were outside. Staff #1 and staff #2 revealed that the "name to face attendance check" was not completed upon the transition outside to the playground and they did not conduct a name to face check until approximately 30 minutes after they arrived outside, when they discovered that child #1 was missing. Documentation review revealed that staff #2 did not sign out of the CSR when she left the classroom to take the trash out. The policy titled "Child Supervision Record (CSR)" states "perform name-to-face checks as children cross the threshold from the space they're in to the new location. For example, when leaving the classroom to go to the playground, complete name-to-face before crossing the threshold out of the classroom and again after crossing the threshold into the playground. Make sure you actually look at each child's face and verify they're with you instead of just counting children." Under Teacher/Staff Attendance the policy states "when teachers leave the classroom for breaks, lunch, or at the end of their shift, they must sign out on the CSR by recording the time in the "out" column in the teacher/staff attendance section."
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-340-A
Description:	Based on interviews, and documentation review, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: Interviews revealed that on June 8th, staff #1, and staff #2, did not conduct a name-to-face check when the class transitioned outside. Child #1, age 21 months, was left alone in the center for approximately 10 minutes. Child #1 was found in the staff lounge by staff #4. Staff #1 and staff #2 did not discover that child #1 was missing until approximately 30 minutes after the class transitioned outside. Documentation review revealed that the class transitioned outside at 10:45 am.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-340-F
Description:	Based on interviews, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: Interviews with staff #1, staff #2, and staff #3, revealed that child #1, age 21 months, was left in the building unsupervised for approximately 10 minutes while the class was outside on the playground. Child #1 was found in the staff lounge alone by staff #4.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-350-B-2
Description:	Repeat Violation-Based on interviews, and documentation review, the center failed to ensure that the staff-to-children ratios are followed whenever children are in care. Evidence: Interviews with staff #1, and staff #2, revealed that staff #2 left the classroom for approximately 5 minutes to take the trash to the dumpster located on the outside of the building. Staff #1 was left alone in classroom #1 with a group of 10 children age 16 months to 24 months. The ratio for this age is 1 staff to every 5 children.
Plan of Correction:	Not available online. Contact Inspector for more information.