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Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: Aug. 9, 2023

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-820 The License.
8VAC20-770 Background Checks
22.1 Early Childhood Care and Education

An unannounced focused monitoring inspection was conducted in the center 3:50 pm -5:20 pm on August 9, 2023 and concluded on August 17, 2023. At the time of entrance, 36 children were in care with 6 staff members present. The sample size consisted of 3 children?s records and 5 staff records. Children were observed playing in centers, reading stores and dancing.
Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program.

Standard #: 8VAC20-780-40-M
Description: Systemic
Based on observation and staff interview, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children's allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present.

Evidence: The current written list of all children's allergies, sensitivities, and dietary restrictions was not dated.

Plan of Correction: Parent was given allergy action form on 8/9/23. Parent took child to doctors appt. where doctor required more testing. New appt set for 9/13/2023. Child will not be able to attend on 9/14/23 without proper form filled out.

Standard #: 8VAC20-780-60-A
Description: Systemic
Based on record review and staff interviews, the licensee did not ensure there was a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

Evidence: The record for child # 1 has a diagnosed food allergy (ham) and the record did not include a written care plan, to include instructions from a physician.

Plan of Correction: Parent made appt for 8/10/23. Child needs further testing for proper diagnosis.

Standard #: 8VAC20-780-340-D
Description: Repeat
Based on record review, observation and staff interviews, the licensee did not ensure there shall be in each grouping of children at least one staff member who meets the qualifications of a program leader or program director.

Evidence: The following staff were designated as program lead teachers and their records do not include documentation of the required training/ education required to meet the qualifications of a program lead or program director.
1.Staff #1, the designated program lead staff in the Infant Room was observed as one of two staff supervising 5 infants. Center Director confirmed there was not a staff member in the Infant Room that met qualification for program lead.
2.Staff #5, the designated program lead staff in the Schoolage Room was observed as the only staff supervising 12 Schoolage children. Center Director confirmed Staff #5 did not meet qualification for program lead.

Plan of Correction: #1 Staff was given additional training to qualify as lead teacher will ensure all staff are qualified as lead in the future.
#2 Staff #5 was paired with a qualified teacher /Assistant Director for remainder of day. Her last day was on 8/0/2023. Also paired with Assistant Director . A qualified lead teacher was paired with teachers to correct supervision of children .


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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