VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heaven Sent Child Care, LLC
4897 Finlay Street
Richmond, VA 23231
(804) 562-0634

Current Inspector: Cindy Horne (804) 297-4469

Inspection Date: Sept. 7, 2023

Complaint Related: No

Areas Reviewed:

X 8VAC20-780 Administration. X 8VAC20-780 Staff Qualifications and Training. X 8VAC20-780 Physical Plant. X 8VAC20-780 Staffing and Supervision. X 8VAC20-780 Programs. X 8VAC20-780 Special Care Provisions and Emergencies X 8VAC20-780 Special Services. X 8VAC20-820 THE LICENSE. X 8VAC20-820 THE LICENSING PROCESS. X 8VAC20-820 HEARINGS PROCEDURES. X 8VAC20-770 Background Checks X 22.1 Early Childhood Care and Education X 63.2 Child Abuse & Neglect

Comments:

An unannounced monitoring inspection was conducted on September 7, 2023 from approximately 11:25 am to 2:30 pm. There were a total of 16 children present, ranging in ages from 2 to 4 years, with 5 staff supervising. The owner, director and assistant director were available throughout the inspection to assist and answer questions. A total of 5 children records and 4 staff records were reviewed. During the inspection, children were observed during rest time and playing with toys. Staff were observed having positive interactions with the children. The center is equipped with toys and supplies and items were available to the children. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please complete the plan of correction and date to be corrected for each violation cited on the violation notice and return it to me within 5 business days from today. Please specify how the deficient practice will be or has been corrected. Just writing the word corrected is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only. If you have any questions about this inspection, please contact NeShara Gaston, Licensing Inspector at 540-280-0742 or e-mail neshara.gaston@doe.virginia.gov.

Violations:

Standard #:	22.1-289.035-B-2
Description:	Based on review of staff records, the center failed to obtain a criminal history record check prior to the 1st day of employment. Evidence: 1.The record for Staff #1 (date of hire: 8/14/23) documented a criminal history record dated 9/6/23 which is after the date of hire. 2.During an interview, Staff #5 acknowledged the criminal history record was obtained after the date of employment.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-160-A
Description:	Based on review of staff records, the center failed to ensure staff completed a tuberculosis screening within the last 30 calendar days of the date of employment. Evidence: The record for Staff #1 (date of employment: 8/14/23) documented a tuberculosis screening dated 11/18/22 which is beyond the last 30 calendar days from the date of employment.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-70
Description:	Repeat Violation Based on review of staff records, the center failed to have required documentation in each staff record. Evidence: 1.The record for Staff #1 (date of employment: 8/14/23) documented one reference. A second references was required. 2.During an interview Staff #2 acknowledged one reference was documented.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-245-A
Description:	Based on review of staff records and interview, the center did not ensure 16 hours of ongoing training was completed annually. Evidence: 1.The record for Staff #2 (date of employment: 5/17/21) failed to document 16 hours of annual training for 2021-2022 and 2022-2023. 2.During an interview, Staff #2 acknowledged she has not completed 16 hours of training since her date of employment.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-270-A
Description:	Based on observation, the center failed to ensure areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. A total of 4 holes in the wall were observed in the two rooms designated for school aged children, with one hole exposing the drywall within reach of children. 2. One hole of approximately 9 by 11 inches in diameter was observed in the entrance hallway leading to the school aged children room exposing drywall within reach of children. 3. The 3 year old room had 3 chipped paint areas on the walls within reach of children.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-290-A-3
Description:	Based on observation, the center did not ensure that nine electrical outlets had protective covers in areas used by children of preschool age or younger. Evidence: 1.A total of 9 uncovered outlets were observed in the two classrooms designated for school aged children. 2.During an interview, Staff #5 acknowledged the rooms are used by children of preschool age or younger during lunch time. Non-school aged children were observed in one of the classrooms.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-450-A
Description:	Based on observation and interview, the center did not ensure cots used by children other than infants during rest period had linens consisting of top and bottom cover. Evidence: 1.A total of 6 children were observed resting on cots that did not have a bottom cover. 2.Staff #5 acknowledged the children did not have bottom covers on their cots.
Plan of Correction:	Not available online. Contact Inspector for more information.