VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heavenly Hands Early Learning Center
2800 Hill Street
Lynchburg, VA 24501
(434) 386-8082

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: Sept. 20, 2023

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 20 Access to minor?s records 8VAC20-780 Staff Qualifications and Training. 22.1 Early Childhood Care and Education 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-770 Background Checks

Comments:

An unannounced non mandated inspection was conducted on 09/20/2023. There were 5 children, ages 19 months-5 years, and 4 staff members present during the inspection. The inspector observed the following: free choice activities, large motor play outside, and painting. A total of 2 children?s records and 4 staff records, were reviewed. The inspector discussed the following with staff: attendance requirements, playground safety. The Licensing Inspector and Associate Director arrived at 6:22 PM and departed at 7:51 PM. Kelly Campbell Licensing Inspector Office of Child Care Health and Safety Division of Early Childhood Care and Education Phone# 540-309-2494 Kelly.campbell@doe.virginia.gov

Violations:

Standard #:	22.1-289.011-F
Description:	Based on observation, the center failed to ensue that the most recent inspection documentation was posted in a conspicuous place for the public. Evidence: The acknowledgement form from the inspection on May 17, 2023 was posted. The last inspection was August 28, 2023 and was not posted.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	22.1-289.023-A
Description:	Based on observation, the center failed to ensure that the Notice of Intent and attached Violation Notice(s), shall be posted immediately upon receipt in a prominent place at each public entrance of the licensed premises until the Special Order is issued and then shall meet the requirements of the posting provisions of the Special Order. Evidence: The Notice of Intent (NOI) with the attached violation notices were not posted at the public entrance of the licensed center. The NOI was received and acknowledged by the center on 5/16/2023.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-60-A
Description:	8th REPEAT VIOLATION Based on record review, the center failed to ensure that the separate record for each enrolled child shall contain all the elements as required by the standards. Evidence: 1. The record for Child # 1 did not include the following information: work phone number and of each parent who has custody. 2. The record for Children #2 and 3 did not include the following: first date of attendance.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-80-A
Description:	2nd REPEAT VIOLATION Based on review of the attendance and interviews with staff, the center failed to ensure that for each grouping of children, the center maintained a written record of daily attendance that documented the arrival and departure of each child in care as it occurred. Evidence: On the day of the inspection at approximately 6:30 PM, the evening class did not have the daily attendance completed for all the five children present in that classroom. Staff # 3 confirmed the attendance was not completed for three of the five children on the Bright Wheel App. The three children arrived between 2:30 PM and 4:15 PM on the day of the inspection.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-245-L
Description:	Based on record review and interviews, the center failed to ensure that at least one staff member on duty had with in the past three years Daily Health Observation Training. Evidence: Reviewed four staff?s records and there was no documentation of a Daily Health Observation Training within the past three years. Staff # 5 verified that there was no documentation in the records.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-270-A
Description:	2nd REPEAT VIOLATION SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that all areas and equipment are safe, clean and operable condition. Evidence: 1.In the upstairs preschool room, there is a plastic cover over an empty electrical box. The plastic cover is missing a portion of the plate and is accessible to the children. 2.The flooring in the preschool bathroom is bubbled up and starting to separate from the floor and is accessible to the children. 3.The fencing around the outside play area has several areas that the chain link fences have separated from the upper tubing that is used to stabilize the fence. The chain link portion that is left exposed has sharp edges. It is a laceration hazard and is accessible to the children. 4.There was a tricycle on the playground that was missing the back wheels and had an exposed metal rod that posed a protrusion hazard. 5.A plastic tricycle on the playground was missing the plastic seat. The toy is no longer operable with a missing seat. It was accessible to the children. 6.There were two lawn chairs that were broken, and laying turned over upside down on the playground. The broken chairs had sharp edges and were accessible to the children.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-280-B
Description:	3rd REPEAT VIOLATION SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that all chemicals were locked using a safe locking method that prevents access by children. Evidence: 1. In the preschool room sitting on the window seal was a disinfectant aerosol can. Children were observed in the room and the can was accessible to the children. 2. On the storage cart on the back deck, there were cleaning chemicals and pesticides that were unlocked. There were 2 bottles of insect killer, aerosol disinfectant, Miracle Grow, Neenoil spray bottles, and bags of animal repellent.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-330-B
Description:	SYSTEMIC DEFICIENCY Based on observation of the playground area, the center failed to ensure all immediate fall zones had the required amount of resilient surfacing. Evidence: There was no measurable amount of resilient surfacing around the climbable dome shaped play equipment. According to the attachment VII in the Standards for Licensed Child Day Center, the amount of resilient surfacing is 6 inches based on the height if the equipment observed on the playground.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-340-C
Description:	Based on observation and interviews, the center failed to ensure that during stated hours of operation, there always shall be on the premises when one or more children are present one staff member who meet program leader or director and an immediately available staff member, volunteer or another employee. Evidence: The inspector arrived at approximately 6:22 PM. There were five children present with one staff person at the center. A second staff person arrived at approximately 6:26 PM.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-520-A
Description:	SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that all over-the-counter skin products shall not be kept or used beyond the expiration date of the product. Evidence: Two diaper creams that were stored in the first aid kit were expired. The Destin diaper cream expired 7/2023 and the Parent Choice diaper cream expired 10/2022.
Plan of Correction:	The diaper creams were discarded during the inspection.
Standard #:	8VAC20-780-520-B
Description:	SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that all sunscreens were in the original container and labeled with the child?s name. Evidence: A sunscreen that was stored in the first aid kit was not labeled with the child?s name.
Plan of Correction:	The sunscreen was discarded during the inspection.
Standard #:	8VAC20-780-520-C
Description:	SYSTEMIC DEFICIENCY Based on observation, the center failed to ensure that all diaper creams were in the original container and labeled with the child?s name. Evidence: Two diaper creams that were stored in the first aid kit were not labeled with the child?s name.
Plan of Correction:	The diaper creams were discarded during the inspection.
Standard #:	8VAC20-780-560-G
Description:	REPEAT VIOLATION Based on observation, the center failed to ensure that all food brought from home was clearly labeled and dated. Evidence: In the main room, there were three lunch boxes that were not clearly labeled to identify the owner and dated.
Plan of Correction:	Not available online. Contact Inspector for more information.