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Bright Horizons at Courthouse Station
2000 14th Street North
Suite 100
Arlington, VA 22201
(571) 305-5104

Current Inspector: Miranda Wright (571) 596-3661

Inspection Date: Oct. 25, 2023

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
63.2 Child Abuse & Neglect

A complaint investigation was initiated on 10/25/2023 from a report received by the Fairfax County Licensing office on 10/16/2023 regarding behavioral guidance. The inspection included interviews with the management team, teachers, and a review of staff
records. The preponderance of evidence supports the allegations and the complaint has been deemed valid. There are violations resulting from this complaint investigation. If you have any questions regarding this inspection, please contact the Licensing Inspector, Ariel
Hayes at

Standard #: 8VAC20-780-40-E
Complaint related: Yes
Description: Based on a review of center policies, the CDC did not ensure the center's own policies and procedures were followed.
The CDC has a positive guidance policy. This policy was not followed when Staff #1 told child #1 that "they were a bad little girl, a bad girl".

Plan of Correction: All staff will be retrained on Bright Horizons Positive Guidance Policy at the staff meeting on 11/10/2023. The policy emphasizes the creation of a "yes" environment and clearly lays out prohibited discipline. Center Administrators will conduct, random observations in each classroom to ensure that all aspects of the positive guidance Policy are being followed.

Standard #: 8VAC20-780-400-A
Complaint related: Yes
Description: Based on staff interviews, the CDC did not ensure behavioral guidance was constructive in nature, age and stage appropriate, and that it was intended to redirect children to appropriate behavior and resolve conflicts.
Staff #1 was heard telling child #1 that "they were being a bad little girl, a bad girl".

Plan of Correction: At the staff meeting to be held on 11/10/2023 in addition to the retaining on Bright Horizons Positive Guidance Policy, Center Administrators will review scenarios with the staff so collectively they can use the training and policy to suggest positive solutions to each scenario. Additionally, staff will be encouraged to ask for help or guidance during any challenging situation.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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