VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: Nov. 9, 2023

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-820 HEARINGS PROCEDURES. 8VAC20-770 Background Checks 20 Access to minor?s records 22.1 Early Childhood Care and Education 63.2 Child Abuse & Neglect

Comments:

A renewal (monitoring) inspection was initiated on November 9, 2023 from 10:05 AM until 12:50 PM and concluded on November 8, 2023. At the time of entrance there were 26 children present with 6 staff supervising. The sample size consisted of 5 children?s records and 5 staff records. Children were observed playing outside, during story time and share time. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please contact the Licensing Inspector, Christine Mahan (757) 404-0568 with any questions

Violations:

Standard #:	8VAC20-780-60-A
Description:	Repeat Based on review of 5 children?s records and staff interviews, the licensee did not ensure to maintain and keep at the center a separate record for each child enrolled which contained the required information. Evidence: The following information is missing from 2 out of 5 of the children?s records reviewed. 1.Child #1 did not have the employment phone number for both parents listed 2.Child #1 and Child #3 did not have the name of any additional programs or schools that the child is concurrently attending and the grade or class level.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-270-A
Description:	Based on observation and staff interviews, the licensee did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: The following equipment on the outdoor playground poses a safety risk to children on the playground. 1.There is a rusty, sharp screw protruding from a white tube that is used for water / sand play. 2.There is red plastic riding toy that has 3 areas (tire, handlebar, and license plate holder) that are broken and has sharp edges.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-280-B
Description:	Based on observation and staff interviews, the licensee did not ensure hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: In the toddler room in an unlocked cabinet there were 2 containers of disinfectant spay and a container of bleach and water spray. These hazardous chemicals were observed, and they were labeled "keep out of reach of children" and at least one other statement "caution", "flammable" and "warning".
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-500-A
Description:	Based on observation and staff interviews, the licensee did not ensure that all staff shall wash their hands with soap and running water after helping a child use the toilet and before and after a diaper change; Evidence: 1.Staff #6 was observed changing the diaper for Child #1 and Child #2. Staff #6 did not wash their hands between these two diaper changes.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-500-B
Description:	Based on observation and staff interviews, the licensee did not ensure the required procedures were followed for diapering. Evidence: 1.Staff #6 was observed changing diaper for Child #2 and they lifted the trashcans lid with their hand and disposed of the soiled diaper. Staff #6 did not use the footstep to open the trashcan?s lid. The requirement is that disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal. 2. Staff #6 was observed changing the diapers of 3 children (Child #1, #2 and Child #6) who were 2 years old and each child stood in the bathroom door way while Staff #6 removed their diaper, used a wipe to clean them and then put on another diaper while they were standing up. Staff #6 did not use a nonabsorbent surface for diapering or changing as required for children younger than three years. The diapering surface for children younger than 3 shall be a changing table or countertop designated for changing.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-560-F
Description:	Based on observation and staff interviews, the licensee did not ensure to follow the recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA) when they choose to provide meals and snacks . Evidence: The afternoon snacks listed on the menu for the week of 11-6-2023 to 11-10-2023 do not meet. the USDA guidelines as 2 out of 5 of the food groups are required to be served. 1.Snack for 11-6-2023 was vanilla wafers (do not meet the USDA guidelines) and grape juice 2.Snack for 11-7-202 was granola bar and water (only one food group offered) 3. Snack for 11-9-2023 listed veggie straws and water (only one food group offered)
Plan of Correction:	Not available online. Contact Inspector for more information.