VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Magnolia Ridge Child Development Center
1300 Virginia Center Parkway
Glen allen, VA 23059
(804) 515-1933

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: July 21, 2023

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Staffing and Supervision. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 22.1 Background Checks Code, Carbon Monoxide 63.2 Child Abuse & Neglect

Technical Assistance:

n/a

Comments:

The licensing inspector conducted an unannounced inspection on September 12, 2023, in response to a self-reported incident that the Department received on July 17, 2023 regarding forbidden actions. On July 21, 2023, the inspector reviewed video footage. On September 12, 2023, the inspector was on site from 10:50 AM to 11:30 AM. Interviews with staff were completed, video footage was reviewed, and documentation was reviewed. Staff to child ratios at time of inspection: Inf I: 7 to 2; Inf 2: 4 to 2; Tods: 12 to 2; Two?s: 12 to 2; Three?s: 15 to 2; and Pre-K: 12 to 2. The preponderance of the evidence gathered during the investigation supports the allegation; therefore, the complaint is determined to be valid. In addition to the original complaint, there were also violations found during the inspection regarding background checks. See the violation notice for more details. Please complete the plan of correction and the date to be corrected for each violation listed on the violation notice and return it to the department within 5 business days from receipt. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s); 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Heather Dapper Licensing Inspector Office of Child Care Health and Safety Division of Early Childhood Care and Education Phone # (804) 625-2304

Violations:

Standard #:	22.1-289.035-B-2
Description:	REPEAT VIOLATION Based on record review and interview, the center did not ensure that staff obtained fingerprint results prior to hire. Evidence: 1. The record for staff #1 (employed: 05/19/23) did not contain a fingerprint-based background check determination letter from the Office of Background Investigation prior to employment. The fingerprint-based check was completed 05/25/23. 2) During interview, a member of management confirmed the fingerprint-based background check results for staff #1 have not been received prior to employment.
Plan of Correction:	The new management team has made a concerted effort to review all files and documentation on site. No employee, henceforth has started at the facility without all necessary documentation, including (but not limited to) the following: Central Registry, Fingerprints, CPR/First Aid (Part One) 10 hour Preservice Training Annual Health and Safety, and TB test. We also started to utilize a staff file checklist including all necessary trainings and documentation, the date of its completion, and attached it to the front of each staff member's file.
Standard #:	8VAC20-770-60-C-2
Description:	REAPEAT VIOLATION Based on record review and interview, the center did not have documentation of central registry findings within the required timeframe. Evidence: 1. The record for staff #1 (employed: 05/19/23) did not have documentation of central registry findings by the end of the 30th day of employment. 2. A member of management confirmed that the follow up for the missing central registry occurred on 07/21/23. The central registry was received and documented with a date of 07/27/23.
Plan of Correction:	The new management team has made a concerted effort to review all files and documentation on site. No employee, henceforth, has started at the facility without all necessary documentation, including (but not limited to) the following: Central Registry, Fingerprints, CPR/First AID (Part One), 10 hour Preservice training, Annual Health and Safety, and TB test. We also started to utilize a staff file checklist including all necessary trainings and documentation along with the date of its completion, and attached it to the front of each staff member's file.
Standard #:	8VAC20-780-40-E
Description:	Based on a review of video footage and interviews, the center did not maintain operational responsibilities to include ensuring that all activities, services, and facilities are maintained in compliance with these standards and the center's own policies and procedures that are required by these standards. Evidence: The center?s policies and procedures under discipline states: "Magnolia Ridge permits no physical punishment of any kind and Our teachers practice cause and effect discipline methods and under no circumstances yell, threaten, or belittle children in any manner. Violation of these rules result in automatic termination of the staff member."
Plan of Correction:	Management consistently checks on staff members in classrooms throughout the day in order to ensure all teacher and student needs are met. After reviewing the Corrective Action with the Regional Director, it has been decided to start documenting these checks throughout the day, which will start on Monday, January 22, 2024 to be able to provide evidence of this action. All staff members will complete one of the online professional development class options that focuses on mental health and managing stress. All current staff members will complete this training no later than June 30, 2024.
Standard #:	8VAC20-780-410-1
Description:	REPEAT VIOLATION Based on review of video footage, the center failed to ensure that staff does not roughly handle children. Evidence: 1. On July 21, 2023, video footage of classroom #1 was reviewed from July 14, 2023. 2. The video footage from July 14, 2023, showed staff #1 following child #1 as child #1 got up from the table and began to run. Staff #1 took child #1 by the left upper arm. Child #1 dropped to her knees and staff #1 reached with both hands to the child?s left upper arm and pushed her to the chair. Child #1?s left shoulder and left upper arm were pulled up. Child #1 can be seen walking on her tip toes. 3. On July 14, 2023, video footage showed Child #1 tried to get up from the chair once seated. Staff #1 walked behind child #1?s chair leaned over child #1 and held child #1?s right upper arm. Staff #1 used her left arm to move the child?s left leg around to the front of the chair. Staff #1 swiftly turned the chair and pushed the chair up to the table.
Plan of Correction:	After reviewing the footage, the staff member in question was terminated immediately, as it was evident that the action violated both company and licensing policies regarding behavioral guidelines and classroom management. All other staff members reviewed how to appropriately handle a child physically, while also discussing circumstances and scenarios. All classrooms were also provided two way radios to communicate with management when needing additional assistance in the classroom, especially when there is a behavioral issue with a student. Furthermore, we reviewed the facility's Abuse, Neglect, and Molestation Prevention Policy and had all staff sign off on their understanding of the policy again.