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Bountiful Blessings Day Care Center
1010 E. Brambleton Ave.
Norfolk, VA 23504
(757) 313-9181

Current Inspector: Kimberly Sampson (757) 354-7307

Inspection Date: Jan. 23, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-820 THE LICENSE.
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

Comments:
An unannounced complaint investigation was initiated and concluded on 01/23/2024 in response to a complaint received by the licensing office on 12/15/2023 regarding staff and behavioral guidance. Interviews were conducted relating to the allegations on 01/23/2024. The information gathered during the investigation does support the allegation, so the complaint is determined to be "valid". If you have any questions, contact the licensing inspector at (757)354-7307.

Violations:
Standard #: 8VAC20-780-400-A
Complaint related: No
Description: Based on interview it was determined the center staff did not interact with one another in a way that promoted the children's physical, intellectual, emotional, and social well-being and growth.
Evidence:
1. 5 of the 5 staff interviewed confirmed that staff #3 and #5 got in altercation with each other that involved yelling and pushing in front of children in care.
2. 4 of the 5 staff confirmed that they were aware of at least one child that was visibly upset by the altercation.
3.Staff # 3 and #5 reported they felt they needed to apologize to the children for their behavior during this incident.

Plan of Correction: Staff have been trained to notify supervisor of any issues or concerns with their coworkers to ensure it is resolved appropriately.

Staff #3 and #5 spoke with afterschool and gave a heartfelt apology and explained the importance of problem resolution to prevent this type of inappropriate behavior.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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