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Willow Tree Academy, LLC
2359 Jefferson Highway
Waynesboro, VA 22980
(540) 943-5996

Current Inspector: Michelle Argenbright (540) 848-4123

Inspection Date: Jan. 5, 2024 , Jan. 23, 2024 and Jan. 26, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs
8VAC20-780 Special Services.
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code

Comments:
The licensing inspector initiated an unannounced inspection on 01/05/2024 and concluded on 02/06/2024 in response to a complaint received by the department on 12/27/23 for allegations regarding special feeding needs and supervision. Interviews, record reviews and policy reviews were conducted relating to the allegations. The information gathered during the investigation support the allegation, so the complaint is determined to be valid, and violations were documented on the violation notice issued to the facility.
Violation notice corrected on 02/16/2024 & 2/20/2024.

Violations:
Standard #: 8VAC20-780-340-A
Complaint related: No
Description: Based on interview, the center failed to ensure care, protection, and guidance when supervising children.

Evidence:

1. Per interview with adult 1: On 12/27/23 at about 9:45 AM, staff 3 was alone with four infants, one of which was crying while face down on a Boppy pillow on the floor; when asked if she was going to move child 2, staff 3 replied ?Not now."; Adult 1 walked to the office and then walked back to the classroom with staff 4 and staff 5 to find Child 2 was still face down in the Boppy pillow, now asleep. Adult 1 reported about 15 minutes passed between the time child 2 was first observed face down on the Boppy pillow to when they returned to the classroom to find child 2 sleeping face down on the Boppy pillow.
2. Interview with staff 4 confirmed that upon arrival to the classroom, staff 4 witnessed child 2, 5 months old, sleeping on the Boppy pillow face down.
3. The warning label on the Boppy pillow states the following:
-Never allow baby to sleep on the Boppy pillow.
-Do not allow baby to lie face down on a Boppy pillow.

Plan of Correction: Staff 3 no longer employed at Willow Tree Academy. All boppy's have been removed from the classroom.

Standard #: 8VAC20-780-570-D
Complaint related: No
Description: Based on interviews and record review, the center failed to ensure infants were fed on demand or in accordance with parental instructions.

Evidence:

1. Staff 6 stated child 1 would normally take a bottle every 2 ? to 3 hours. Child 1 would drink two to three ounces out of each bottle.
2. Documentation and interviews indicate that child 1, age 7 months, was in care of the center from approximately 9:30 am ? 4:30 pm on 12/27/2023 and the only liquid the infant was provided during that time was two ounces of breastmilk.
3. Staff 2 stated she was not sure why they did not give child 1 more bottles.

Plan of Correction: More detailed/extensive training on personal information for all children/correct bottle prep. Neither staff 1 or 2 are no longer in infant care.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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