VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heavenly Hands Early Learning Center
2800 Hill Street
Lynchburg, VA 24501
(434) 386-8082

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: Jan. 29, 2024

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 20 Access to minor?s records 8VAC20-780 Staff Qualifications and Training. 22.1 Early Childhood Care and Education 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-770 Background Checks

Comments:

An unannounced on-site monitoring non mandated inspection was conducted on 01/289/2024. There were 18 children, ages 8 months-5 years, and 5 staff members present during the inspection. The inspector observed the following: free choice activities and nap time A total of 3 children?s records and 2 staff record, were reviewed. The inspector discussed the following with staff: nap time placement of the cots. The two inspectors arrived at 1:55 PM and departed at 3:10 PM. Kelly Campbell Licensing Inspector Office of Child Care Health and Safety Division of Early Childhood Care and Education Phone# 540-309-2494 Kelly.campbell@doe.virginia.gov

Violations:

Standard #:	8VAC20-780-140-A
Description:	6th REPEAT VIIOLATION SYSTEMIC DEFICIENCY Based on record review and interviews, the center failed to ensure that each child shall have a physical examination by or under the direction of a physician before the child?s attendance or within 30 days after the first day of attendance. Evidence: The record for Child # 3 contained documentation that the first date of attendance for Child # 3 was 10/17/20222; the date of the physical exam was dated 05/28/2023.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-160-A
Description:	2nd REPEAT VIOLATION SYSTEMIC DEFICIENCY Based on interview and review of staff record, the center failed to ensure that all staff had a negative tuberculosis (TB) screening at the time of employment, no more than 30 days prior to hire, and before coming in contact with children. Evidence: 1. Staff # 1 started employment on 11/21/2023 and was working the evening shift with children on the day of the inspection without a TB screening.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-60-A
Description:	10th REPEAT VIOLATION SYSTEMIC DEFICIENCY Based on record review, the center failed to ensure that the separate record for each enrolled child shall contain all the elements as required by the standards. Evidence: 1. The record for Child #3 did not include the following information: address of the two designated people to call in an emergency if a parent cannot be reached.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-70
Description:	7h REPEAT VIOLATION SYSTEMIC DEFICIENCY Based on review of staff record, the center failed to ensure that all records were complete per the standard. Evidence: Staff # 2 had a hire date of 01/17/2024 and was missing the following items, emergency contacts phone number, job title, did not have documented of any health problems that may interfere with fulfilling the job responsibilities.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-240-B
Description:	Based on review of six staff records, the center failed to ensure that staff orientations were completed within seven days of hire. Evidence: Staff # 1 was hired on 11/21/2023. Staff # 2 was hired on 01/17/2024. These staff records reviewed lacked documentation that orientation had been completed. Staff # 3 confirmed there was not documentation in the record.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-340-D
Description:	3rd REPEAT VIOLATION Based on observation, staff record review, and interviews, the center failed to ensure that each grouping of children had a qualified program lead. Evidence: 1.Staff # 1 and 2 record was reviewed and there were no documentation of the experience and educational requirements for a program leader position. Staff # 2 stated that she and staff # 1 are alone after 8 PM to 11: 30 PM. Staff # 3 confirmed they are along during those hours.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-500-B
Description:	2nd REPEAT VIOLATION Based on observation, the center failed to ensure that all diapering requirements were met. Evidence: Observed a wrapped up soiled diaper laying in a child?s crib. The diaper was not disposed in a leakproof or plastic -lined storage system that is either foot-operated or used in such a way that neither the staff member?s hand not the soiled diaper touches an exterior surface of the storage system.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-550-D
Description:	REPEAT VIOLATION Based on record review and interviews, the center failed to ensure that all emergency drills were documented. Evidence: 1. December 2023 a emergency evacuation drill was not completed. 2. Only one shelter in place drill completed for 2023. No lockdown drill completed for 2023.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-570-B
Description:	Based on observation, the center failed to ensure that bottle fed infants who cannot hold their own bottles shall be held when fed. Bottles shall not be propped or used while the child is in his designated sleeping location. Evidence: Three infants were observed sleeping in their designated sleep location with bottles.
Plan of Correction:	Not available online. Contact Inspector for more information.