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KinderCare Education, LLC - Pump Road
1001 Pump Road
Henrico, VA 23238
(804) 740-0020

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: Feb. 7, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.

Comments:
An unannounced inspection was initiated on 02/07/2024 in response to a complaint that was received by the licensing department on 1/31/2024 regarding allegations in the areas of supervision, behavioral guidance and building maintenance. The inspection was initiated on 2/7/2024 and completed on 2/20/2024. On 2/7/2024, the inspector was on site from approximately 4:44 pm to 5:45 pm. Interviews were completed, observations were made in the center, and documentation was reviewed.

The preponderance of the evidence gathered during the investigation does not support the allegation; therefore, the complaint is determined to be not valid. Though not a part of the original complaint, there were violations found during the inspection regarding CPR and First Aid certification requirements. See the violation notice for more details.

Please complete the plan of correction and date to be corrected for each violation cited on the violation notice and return it to me within 5 business days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word corrected is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations:
Standard #: 8VAC20-780-530-A-1
Complaint related: No
Description: REPEAT VIOLATION

Based on observation, review of documentation and interview, the center did not ensure that at least one staff in each classroom or area where children are present had current certification in cardiopulmonary resuscitation (CPR) as appropriate to the age of the children in care as required.

Evidence:
1. The record of staff #1 (date of employment: 10/5/2023) contained a CPR certification dated 1/23/2024.
2. Administration and staff #1 acknowledged that staff #1 had supervised children independently prior to being CPR certified.

Plan of Correction: All teachers who are not certified with CPR/First Aid with be placed with
a teacher who is certified at all times. All staff will be certified within the allotted time given by DOE.

Standard #: 8VAC20-780-530-A-2
Complaint related: No
Description: REPEAT VIOLATION

Based on observation, review of documentation and interview, the center did not ensure that at least one staff in each classroom or area where children are present had current certification in first aid as required.

Evidence:
1. The record of staff #1 (date of employment: 10/5/2023) contained a first aid certification dated 1/23/2024.
2. Administration and staff #1 acknowledged that staff #1 had supervised children independently prior to being first aid certified.

Plan of Correction: All teachers who are not certified with CPR/First Aid with be placed with
a teacher who is certified at all times.
All staff will be certified within the allotted time given by DOE.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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