VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Smiles & Giggles Learning Center Incorporated
132 Fox Hill Road
Hampton, VA 23669
(757) 851-3030

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: March 18, 2024

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 The License. 8VAC20-820 The Licensing Process. 8VAC20-820 Hearing Procedures. 8VAC20-770 Background Checks 20 Access to minors records 22.1 Early Childhood Care and Education 63.2 Child Abuse & Neglect

Comments:

An unannounced monitoring inspection was started in the center on March 18, 2024 from 10:25AM until 12:45PM and concluded on March 18, 2024. At the time of entrance, 39 children were in care with 7 staff members. The sample size consisted of 5 children?s records and 5 staff records. Children were observed looking at books, playing outside, preparing for and having lunch. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please contact the Licensing Inspector, Christine Mahan (757) 404-0568 with any questions.

Violations:

Standard #:	22.1-289.035-B-4
Description:	Based on record review and staff interviews, the licensee did not ensure, all staff had obtained an out of state criminal history name check (CRC) prior to the first day of employment and an out of state child abuse and neglect search (CPS) was request by the 30th day of employment for any state where they lived within the last five years from date of hire. (DOH) Evidence: The following did not have out of state background checks as required. 1.Staff #4?s record did not include an out of state CRC for South Carolina prior to first day of employment (DHO 1-26-2024). South Carolina CRC results were dated 2-20-2024 and a South Carolina CPS check was not conducted. 2. Staff #5?s record did not include a CRC or a CPS for Texas. Staff #5?s DHO was 7-18-2023.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-60-A
Description:	Repeat Based on review of 5 children?s records and staff interviews, the licensee did not ensure to maintain and keep at the center a separate record for each child enrolled which contained the required information. Evidence: The record for Child #5 did not include the appropriate legal paperwork on file when the custodial parent requests the center not to release the child to the other parent
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-80-A
Description:	Based on documentation review and provider interview the licensee did not ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: There were 8 children observed in the infant room and only 7 on the attendance list. Center staff verified the 8th infant had been in the classroom for approximately 1 hour and had not been added to the attendance list
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-330-B
Description:	Based on measurements, observation and staff interviews, the licensee did not ensure where playground equipment is provided, there shall be under equipment with moving parts or climbing apparatus enough resilient surfacing to create a fall zone free of hazardous obstacles. Fall zones are defined as the area underneath and surrounding equipment that requires a resilient surface. A fall zone shall encompass sufficient area to include the child's trajectory in the event of a fall while the equipment is in use Evidence: There resilient surfacing was measured for the playgrounds and determined inadequate as a minimum of 6 inches of resilient surfacing for this equipment is required. 1.There was approximately 4 ? inches to 5 inches of resilient surfacing (mulch) at the base of the slide chute and around the fall zone on the preschool playground 2. There was approximately 3 to3 ? inches of resilient surfacing (mulch) at the base of the slide chute and around the fall zone on the toddler playground
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-500-B
Description:	Based on observation and staff interviews, the licensee did not ensure diapering requirements were followed. Evidence: The diaper pad in the infant had two tears and was no longer nonabsorbent.
Plan of Correction:	Not available online. Contact Inspector for more information.
Standard #:	8VAC20-780-550-F
Description:	Based on staff interviews and review of documentation, the licensee did not ensure to practice annually a lockdown drill procedure. Evidence: Center Director confirmed they did not conduct lock down drill in 2023.
Plan of Correction:	Not available online. Contact Inspector for more information.