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Bright Horizons at Commerce Metro Center
11400 Commerce Park Drive
Reston, VA 20191
(703) 774-3211

Current Inspector: Jessica Willis (571) 352-1453

Inspection Date: March 7, 2024 and March 28, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-770 Background Checks (8VAC20-770)
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

A complaint investigation was initiated on 3/07/2024 with another local agency from a report received by the Fairfax Licensing Office on 03/07/2024.

The information gathered during the investigation does not support the allegation, so the complaint is determined to be ?not valid.? Any violations not related to the complaint but identified during the course of the investigation can be found on the violation notice. If you have any questions regarding this inspection, please contact the Licensing Inspector at or 571-352-1453.

Standard #: 8VAC20-780-240-C
Complaint related: No
Description: Based on record review and staff interview, an orientation training including facility specific topics was not completed for 1 staff member.

1. Staff #1 began employment at this center at the end of January 2024 .
2. The record for Staff #1 did not contain documentation of an orientation training including facility specific topics.
3. Staff stated an orientation specific to the facility was not completed.

Plan of Correction: Director will ensure all employees, to include those from other sites, receive a facility specific orientation within required time frames.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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