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KinderCare Learning Center #000540
8604 Pohick Road
Springfield, VA 22153
(703) 455-7322

Current Inspector: Mahrukh Aziz (571) 835-4718

Inspection Date: June 14, 2017 and June 21, 2017

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 SPECIAL SERVICES.

Technical Assistance:
None.

Comments:
Conducted a joint investigation with a local agency into allegations that a child was left unsupervised by a bus driver. Interviews conducted, observations of the geographic areas made, and records reviewed. There is a preponderance of evidence to support the allegations and therefore this investigation is deemed to be valid.

Violations:
Standard #: 22VAC40-185-40-E
Complaint related: No
Description: Based on interviews conducted and records reviewed, it was determined that the licensee did not ensure that the center's activities and services were maintained in compliance with these standards, and the center's own policies and procedures that are required by these standards. Evidence: 1. On 6/12/17, staff did not follow procedures for identifying where attending children are at all times, a procedure required by Standard 22 VAC 40-185-240-B-3. 2. According to the Child Supervision Record (CSR) for the 6/12/17 morning bus run to Halley Elementary School, the bus departed the center at 8:50am and children were dropped off at the school at 9:05am. There was no documentation that a member of management had verified and noted the time the bus departed the center, per KinderCare Vehicle Operator Guide-Attendance Guidelines 3.1. 3. The CSR for the 6/12/17 morning bus run to Hunt Valley Elementary School was not available for review; it was reported to be missing. The CSR was not retained in accordance with the requirement to maintain two copies of each bus roster, per KinderCare Vehicle Operator Guide-Attendance Guidelines 3.1.

Plan of Correction: Immediate ActionTaken: Management remained in the front lobby to ensure that all students, as well as departure times, were signed off by a member of management. This was implemented on 7/13/17. Plan of Action: Management will maintain all bus CSR (Child Supervision) records and ensure they are consistent and correctly documented. Management will sign off on all bus CSR's (Child Supervision Records) and make sure that school personnel are present during drop-off times.

Standard #: 22VAC40-185-340-A
Complaint related: Yes
Description: Based on interviews conducted and records reviewed, it was determined that staff did not supervise a children in a manner that ensured their care, protection, and guidance. Evidence: 1. On the morning of 6/12/17, Staff #1 drove the center bus to Halley Elementary School and told the two children attending that school and present on the bus that day to exit the bus early because she needed to get additional children to Hunt Valley Elementary School on-time. There were no adult elementary school personnel present at the time to receive the children. 2. Child #1 (7 years old) and Child #2 (10 years old) entered the elementary school through an unlocked door. Child #2 proceeded to join a group of peers that work as safety patrols, while Child #1 exited the school out the same door she entered. She then walked from school property along a sidewalk and into the neighborhood, crossed one side street, and proceeded toward a classmate's house (Child #3) located 3 tenths of a mile from the school. 3. Child #3 had begun walking to school when she saw Child #1 walking across the street from her house. Both children returned to Child #3's home to talk with Adult #1. 4. Adult #1 said that Child #1 arrived at her home a few minutes after 8:42am because her children had left the house to walk to school minutes before. She allowed the children to walk to school, leaving her house by 8:50am, and she followed behind them in the car. She recalled one of the children walking needed to be at school by 9:05am for safety patrol and they arrived on time for that. 5. Halley Elementary School Personnel #2 reported that on her way to school she observed Child #1 walking away from the school and into the neighborhood at approximately 8:45-8:50am. She recalled that when she arrived at the school that morning there were no elementary school personnel or safety patrols outside yet, and none of the traffic cones/equipment had yet been set up for the morning drop-off. She also recalled seeing a KinderCare bus drive past her on the road leading away from the school prior to seeing the child walking. 6. Staff #1 said she knows the drop-off time for Halley Elementary School is 9:05am and although she is not sure what time she actually dropped the children off, Staff #1 acknowledged she might have dropped them off "...a couple of minutes early..." She did not recall having any reason to be in a hurry that day.

Plan of Correction: Immediate Action Taken: Management separated the Halley and Hunt Valley Elementary School bus runs, ensured school personnel was present during drop-off, and re-reviewed KinderCare's bus policies and regulations with all van drivers. This was completed on 07/13/2017. Plan of Action: Management will review KinderCare's bus policies and regulations during monthly health and safety staff meetings, as well as, on an as needed basis. Staff will sign off on all trainings with a copy kept in the staff files.

Standard #: 22VAC40-185-340-F
Complaint related: Yes
Description: Based on interviews conducted, records reviewed, and observations made, it was determined that a child under the age of 10 years old was not always within actual sight and sound supervision of staff. Evidence: 1. On 6/12/17 at approximately 8:35am, Staff #1 did not maintain sight and sound supervision of Child #1 (7 years old) when the child was dropped off at Halley Elementary School without school personnel available to accept supervision of the child. Child remained out of sight and sound supervision until approximately 9:05am, when Child #1 returned to the school. 2. Child #1 said there were no elementary school personnel inside or outside at the time they were let off the center bus and entered the school. She exited the building into the neighborhood almost immediately after arriving. 3. Child #2 (10 years old) was also dismissed from the center bus and said there were no adults/elementary school personnel inside or outside of the school at the time they were let off the bus and entered the school. 4. Halley Elementary School Personnel #1 said that she was not present inside the door when Child #1 entered the school because it was too early. She reports for her morning arrival duties at 9:05am daily.

Plan of Correction: Immediate Action Taken: KinderCare staff made sure school personnel was present during drop-off, and re-reviewed KinderCare's bus policies and regulations. This was completed on 07/13/2017 Plan of Action: KinderCare staff will make sure school personnel are present during the drop off time.

Standard #: 22VAC40-185-580-A
Complaint related: No
Description: Based on interviews conducted, records reviewed, and observations made, it was determined that the center did not maintain responsibility of children being transported to school on the center's vehicle until returned to the person(s) designated by the parent. Evidence: 1. On 6/12/17, Staff #1 drove the center bus to Halley Elementary School and instructed Child #1 and Child #2 to exit the bus without ensuring there was elementary school personnel present to receive the children. 2. Child #1 stated there were no student safety patrols or elementary school teachers present when they arrived to Halley Elementary School and exited the bus. 3. Child #2 stated "...there was no one outside of the school or inside when we got off the bus..." 4. Staff #1 stated "...the patrols (5th and 6th grade student safety patrols) were walking to the doors, but I can't remember if a teacher was there..." 5. Staff #2 explained that they drop children off at Halley Elementary School when the 5th-6th grade safety patrols are at the exterior doors because often the elementary school personnel are late coming outside of the building and they may need to go onto their next school bus run. 6. Halley Elementary School Personnel #1 explained that she is assigned to the morning drop-off area where daycare buses deliver children to school, and that she is to be outside at 9:05am daily. On the day of the incident, when Personnel #1 went outside, the KinderCare bus was not present, she never saw the bus that day, and she never saw Child #1 get off the bus that day. 7. Halley Elementary School Personnel #2 said that it is school policy that no children enter the building before 9:05am, unless they are enrolled in SACC, which Child #1 is not. Elementary school personnel are not stationed at entrances prior to this time to receive arriving children.

Plan of Correction: Immediate Action Taken: Once KinderCare management was instructed to drop first graders off directly with a member of the public school staff, management made sure school personnel directly walked to the bus and received our first grade student. This was implemented on 07/13/2017 Plan of Action: Staff will ensure that all first graders will be directly handed off to school personnel. Due to the timeline of the Halley Elementary, staff will ensure that Halley Elementary school will be the only school dropped off at that particular time for that bus run.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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