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Children's Castle Early Learning Center
3743 Challenger Avenue
Roanoke, VA 24012
(540) 977-1282

Current Inspector: Julia Kimbrough (276) 608-4267

Inspection Date: Aug. 9, 2017

Complaint Related: No

Areas Reviewed:

Today's visit was a "other" investigation due to a self-report incident regarding an allegation of a forbidden action. The incident was first reported to licensing on 8/1/17 and the investigation took place on 8/09/17. During the investigation video footage was reviewed, documentation regarding the incident was reviewed, photos were viewed, and interviews took place with the Program Director and one of the facility owners. The staff member directly involved in the incident was not available to be interviewed. Based on the evidence during the investigation, there was a violation of a licensing standard regarding a forbidden action and a standard was cited as a result of the investigation. Thank you for your time, please call me at 309-2051 if you have any questions. The results of today's inspection complete with signature and plan of correction are due back in the office no later than the close of business day on Tuesday, August 15th.

Standard #: 22VAC40-185-410-1
Description: Based on the inspector's review of video footage and photos, the center failed to ensure a staff member did not engage in forbidden action according to this standard. Evidence: The inspector received a self-reported incident from the center regarding an allegation that a that a three year old child had been roughly handled by a staff member. The staff member is seen on video moving a child, while the child is seated in a chair, with one hand on the back of the chair and one hand around the child's top portion of the arm. The child was moved across the floor in this manner for approximately three feet. The child was in the chair for "thinking time" purposes and had moved the chair forward. The force used by the staff member to move the child while seated in the chair left marks on the child's arm. Attempting to move a child in this manner resulting in marks left on the child, is considered roughly handling a child.

Plan of Correction: Provide extensive training to all teachers on the proper way to handle children in lifting and when a child needs to move to another part of the classroom via video training, article training, and hands on demonstration.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.