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Gentle Touch Learning Center LLC
3621 Turnpike Road
Portsmouth, VA 23707
(757) 399-5437

Current Inspector: Emily Walsh (757) 404-2575

Inspection Date: Jan. 26, 2018

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.

Technical Assistance:
The program director stated that, due to the recent snowing pulling the gutter from the roof area along the playground, the children are temporarily not using the outdoor playground area. The program director stated that the florescent bulbs in the uncovered ceiling fixtures are shatter proof bulbs.

Comments:
An unannounced, mandated renwal inspection was conducted today. The inspector arrived at 10:35 AM and departed at 1:10 PM.Twelve children were in care with three staff. Four staff records and a sample size of five children's records were reviewed. Injury records were reviewed. It was reported that no medication has been administered to children inc are and no medication is stored for potential administration to the children. An exit meeting was conducted with the program director during which the cited violations were discussed and the facility's plans of correction were obtained.

Violations:
Standard #: 22VAC40-185-60-A
Description: Based upon review of five children's records and staff interview, the facility has not ensured that each child's record includes the the name(s) of the person(s) who have custody, the name, home address, and home phone number of each parent who has custody and the work phone number and place of employment of each parent who has custody. Evidence: 1. The record provided for child 3 did not have indicated the person(s) having legal custody. The same record did not have documented the name, home address, and home phone number of the person listed as the father and the work phone number and place of employment of the person listed as the father. 2. Staff 1 verified that the required information was not included in the child's record.

Plan of Correction: The facility responded with the following: The administrator will contact the parent today to obtain all required information.

Standard #: 22VAC40-185-210-A-4-a
Description: Based upon review of two program leader files and staff interview, the facility has not ensured that each program leader obtains a minimum of twenty-four (24) hours of training in required topics within six months before being promoted or one month after being promoted. Evidence: 1. Staff 1 stated that staff 2 was promoted to program leader in September 15, 2017. The record provided for staff 2 did not include documentation of the required training in child development, playground safety, health and safety topics and recognizing and reporting child abuse and neglect. 2. Staff 1 stated that 24 hours of training was not obtained by staff 2. 3. Staff 1 verified that staff 2 has been serving in the role of program leader since September 15, 2017.

Plan of Correction: The facility responded with the following: The required 24 hours of training will begin for this staff person next week. In the meantime, a program leader qualified staff person will be on duty with each group of children.

Standard #: 22VAC40-185-270-A
Description: Based upon observation, the facility has not ensured that areas and equipment are maintained in a safe and operable condition. Evidence: 1. A two foot area of paneling one foot from the floor on the wall in classroom 2 within reach of the children is split revealing an area where a child insert his/her hand and become scratched or pinched between the sections. 2. The wooden changing table is positioned in the hallway across from the hand washing sink in the hallway. The rubber cushioning on the corner of the changing table has come off the pointed corner. As the table is 3 feet above the floor, it is head height and could injure children stepping off the stool used for the children to access the hand washing sink. 3. The vinyl floor covering in the front multi-purpose room is buckling and uneven in two one foot long areas. The tape use to hold the flooring into place is peeling. 4. The gutter along the back of the building where the playground is located came loose from the building in the recent snow storm and is hanging down and could fall upon a child.

Plan of Correction: The facility responded with the following: 1. The facility will contact the landlord to complete the repair. If the landlord does not do the work, a handyman will be contacted to secure the paneling. 2. A corner cover will be obtained and put on the corner of the changing table. 3. Administration is obtaining a contractor to remove the nails from the concrete so that new flooring can be put into place. 4. The landlord has already been contacted about the loose gutter. Children are not using the playground until this is repaired.

Standard #: 22VAC40-185-550-D
Description: Based upon review of the evacuation drill documentation and staff interview, the facility has not ensured that they have implemented monthly practice evacuation drills. Evidence: 1. The record of evacuation drills provided did not include documentation of an evacuation drill being conducted in August 2017 or October 2017. 2. Staff 1 verified that there were no drills documented in August 2017 and October 2017.

Plan of Correction: The facility responded with the following: At least one evacuation drill will be conducted and documented monthly. Reminders have been added to the cell phone calendar.

Standard #: 22VAC40-185-550-M
Description: Based upon review of the injury records and staff interview, the facility has not ensured that each record includes all required information. Evidence: 1. The record of a minor injury to child 6, dated 11/6/17, did not include the time the parent was notified of the injury. The record also did not include any future action that could be taken to prevent future injuries of this sort. 2. Staff 1 verified that the injury record did not include the above information.

Plan of Correction: The facility responded with the following: This will be addressed via staff meeting to ensure that all staff know that all areas of the injury record must be completed for every injury.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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