VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Alliance Human Services, Inc.
341 Main Street
Suite 301
Danville, VA 24541
(434) 836-3550

Current Inspector: Dawn Espelage (540) 759-8852

Inspection Date: Sept. 17, 2019

Complaint Related: No

Areas Reviewed:

22VAC40-131 ORGANIZATION AND ADMINISTRATION 22VAC40-131 PERSONNEL 22VAC40-131 PROVIDER HOMES 22VAC40-131 CHILDREN'S SERVICES 22VAC40-131 ADDITIONAL REQUIREMENTS FOR SPECIFIC PROGRAMS 22VAC40-80 THE LICENSE. 22VAC40-80 THE LICENSING PROCESS. 63.2 General Provisions. 63.2 Licensure and Registration Procedures 63.2 Facilities and Programs.. 22VAC40-191 Background Checks for Child Welfare Agencies

Comments:

An unannounced renewal inspection was conducted on September 17, 2019 from 9:38 AM - 3:58 PM and on September 18, 2019 from 10:30 AM - 3:45 PM. Alliance Human Services reports a total of 50 provider homes and 47 foster children in placement. During this inspection, five provider home records, five foster child records, four personnel records, and background checks for two volunteers were reviewed. Four personnel were interviewed during the inspection. Three Board Officer records (references and background checks) and the agency's quality improvement plan for the past two quarters were reviewed on 08/28/2019 at the Roanoke location. An exit interview was conducted at the conclusion of the inspection with the Executive Director and Program Director to review preliminary inspection findings. An acknowledgement form was signed. There were three violations. Upon the receipt of the violation notice, the licensee should identify the necessary corrective action and develop a plan of correction for each violation. The plan of correction should include the following: The steps to correct noncompliance with the standard(s); measures to prevent re-occurrence of noncompliance; person(s) responsible for implementation and monitoring of preventative measure(s); and date by which noncompliance will be corrected. The licensee has five (5) calendar days from receipt of the inspection documentation to complete the section titled Plan of Correction, sign each page of the documentation and return it to the Licensing Office. The licensee should retain a copy to be posted at the facility. Results of the inspection documentation are subject to public disclosure and will be posted on the VDSS web site within 5 days, regardless of whether the Plan of Correction is completed.

Violations:

Standard #:	22VAC40-131-180-J-2
Description:	Violation: Based on a review of the record for a provider home (PH1) and interview with personnel (S2), the agency failed to verify divorces for provider 1 and 2 (P1, P2) as required by 22VAC40-131-180.J.2.b.2. Evidence: The home study for PH1 did not contain verification of divorce for provider 1 and provider 2 (P1, P2). Staff 2 acknowledged that P1 and P2's divorces were not verified as part of the home study process.
Plan of Correction:	The Executive Director and Program Director will conduct a training with the staff to ensure that all staff are aware of the requirement to obtain the verification of divorces from all providers. The agency has hired a program director who will assist with monitoring information that is received and to ensure that all standards are followed.
Standard #:	22VAC40-131-330-G-1
Description:	Violation: Based on a review of the record for a foster child (FC1) and interview with personnel (S1), face-to-face contacts during the month of August 2019 were not at least seven days apart. Evidence: Based on the August 2019 monthly report and August 2019 face-to-face contact notes, a face-to-face contact with FC1 occurred on 08/21/2019. A subsequent face-to-face contact occurred on 08/23/2019. There were not at least seven days between face-to-face contacts. S1 verified that contacts with FC1 only occured on 08/21/2019 and 08/23/2019.
Plan of Correction:	The Executive Director and Program Director will conduct a training with the staff to ensure that all staff are aware that there must be at least seven days apart between face to face contacts. The agency has hired a program director who will assist with ensuring that the face to face contacts are at least seven days apart during the month.
Standard #:	22VAC40-131-330-G-5
Description:	Violation: Based on a review of the record for a foster child (FC2), and interview with staff (S3), the agency failed to document that FC2 was interviewed privately during the month of May 2019. Evidence: The monthly report for May 2019 and May 2019 contact notes do not document that FC2 was interviewed privately. S3 verified that the record did not contact documentation of a private interview with FC2 for the month of May 2019.
Plan of Correction:	The Executive Director and Program Director will conduct a training with the staff to ensure that there is full understanding that there must be a private interview with the client each month.