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Our agency is working closely with administration, including the Virginia Department of Health, Virginia Department of Emergency Management, the COVID-19 Taskforce and local partners and stakeholders to activate emergency procedures.

Latest Child Care Guidance
(Under the authority of Executive Order 51, the Commissioner of Department of Social Services is waiving regulation 22VAC40-665-40.N which references the period of time for a redetermination of eligibility for the subsidy program. )

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Child Care Assistance - Approved Subsidy Vendors

Child care providers who become approved subsidy vendors support a family's goals of economic self-sufficiency and child development by providing for the supervision, protection and well-being of the child while the parent is working or participating in an approved educational or job training program. Those who become approved subsidy vendors assist in increasing the availability of high quality child care for all families.

Do you want to become an approved subsidy vendor? Learn more.


Child Care Vendor Orientation Training - Offered by the Division of Licensing

Virginia Preservice Training for Child Care Staff - Virginia's Health and Safety Training Course

Virginia Annual Health and Safety Update Training - for Child Care Staff

The Child Care VA site combines a wealth of knowledge in a variety of areas including licensing, legislation, child care options and guidance, search tools and much more.


The Vendor Web Portal is used by subsidy vendors to assist them with managing electronic child care attendance transactions and payment reports.

Subsidy vendors can login from any computer at

Login with your user ID and password. Note: To reset ID/password, call CONDUENT at 1-877-918-2776.

For attendance transactions: From the VENDOR PROFILE screen, scroll to the bottom of the screen and click the tab located at the right hand corner entitled, ATTENDANCE REPORT. Note: The current month is always displayed, but ANY month can be selected.

For payment reports: From the VENDOR PROFILE screen, place the mouse pointer over the tab located at the top of the screen in the right hand corner entitled, REPORTS. Click the Vendor Payment Report Inquiry. Note: For detailed instructions click on the VaECC tab located on this website.

Subsidy Payment Questions?

Call 855-635-4370
Monday-Friday 7 a.m. - 6 p.m.

Approved Subsidy Vendors

Module 1: The Basics
Module 2: Authorizations & Attendance
Module 3: Payment Reports & Details

Contact Information


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