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COVID-19 (CORONAVIRUS) UPDATES AND RESOURCES
Our agency is working closely with administration, including the Virginia Department of Health, Virginia Department of Emergency Management, the COVID-19 Taskforce and local partners and stakeholders to activate emergency procedures.

Latest Child Care Guidance
(Under the authority of Executive Order 51, the Commissioner of Department of Social Services is waiving regulation 22VAC40-665-40.N which references the period of time for a redetermination of eligibility for the subsidy program. )

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Direct Lines for Help with Programs & Services

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Services and Programs (click for details) Phone
Central Registry Search (804) 726-7549
2-1-1 VIRGINIA (Statewide Information & Referral Network) (211) -
or
(800) 230-6977
Adoptions (800) 362-3678
Adult Protective Services (888) 832-3858
Adult Services (804) 726-1904
Appeals (SNAP & TANF) (800) 552-3431
Background Investigations (804) 726-7884
Child Abuse and Neglect (800) 552-7096
Child Care Assistance - Applications (855) 635-4370
Child Care Assistance - Electronic Child Care (ECC) (877) 918-2322
Child Protective Services (CPS) (800) 552-7096
or
(804) 726-7555
Child Support Enforcement (DCSE) (800) 468-8894
Community Services Block Grant (CSBG) (804) 726-7939
or
(804) 726-7142
Domestic Violence Information (804) 726-7510
Earned Income Tax Credit (EITC) (804) 726-7939
Electronic Benefits Transfer (EBT) (866) 281-2448
Energy Assistance (804) 726-7386
Faith-Based Community Intiatives (800) 777-8293
Family Access to Medical Insurance Security (FAMIS) (866) 873-2647
Family Violence & Sexual Assault Hotline (800) 838-8238
FAMIS (Family Access to Medical Insurance Security) (866) 873-2647
Foster Care - Becoming a Foster Parent (888) 837-7232
or
(804) 726-7538
Foster Care - General Information (804) 726-7530
Fraud (800) 552-3431
Human Resources (804) 726-7057
Interstate Compact on Adoption & Medical Assistance (ICAMA) (804) 726-7603
Interstate/Intercountry Placement of Children (ICPC) (804) 726-7581
or
(804) 726-7582
Licensing Information (800) 543-7545
or
(804) 692-2394
Media Relations (804) 726-7302
Medicaid Policy - (Citizen Inquiry) (804) 726-7865
or
(804) 726-7871
Medical Assistance (804) 786-6145
Neighborhood Assistance Program (NAP) (804) 726-7920
or
(804) 726-7924
Refugee Resettlement Services (New Comers Services) (804) 726-7927
SNAP (Supplemental Nutrition Assistance) (804) 726-7361
TANF (Temporary Assistance for Needy Families) (804) 726-7385
All Other Inquiries (Citizen Services) (800) 552-3431
or
(804) 726-7000
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