IMPORTANT LINKS
Tips on using the VLC
-
Course Managers
- Canceling Enrollment as a Course Manager (PDF)
- Canceling Sections (PDF)
- Certifying Instructors for Courses (PDF)
- Closing Rosters Past and Present (PDF)
- Creating Facilities and Rooms (PDF)
- Designating Instructors (PDF)
- FORM - Adding New Classroom Courses to COVLC (DOCX)
- How to Annotate a Classroom Event is Cancelled (PDF)
- How to Inactivate a Classroom or eLearning Course (PDF)
- How to Load Online Courses (eLearning Content) (PDF)
- How to Send Email to the Roster (PDF)
- How to build a Classrom Course (PDF)
- How to submit a help desk ticket to have a new classroom or eLearning course put into the VLC (PDF)
- Populating Rosters (PDF)
- Profile Updates by Course Manager (PDF)
- Scheduling and Managing Sections (PDF)
- Viewing Trainer Schedules (PDF)
- Waitlist - Add, Cancel and Manage (PDF)
Learner
- Accessing Certificates (PDF)
- Accessing Transcripts (PDF)
- Adult Living Facility Personnel Taking ADS1102: Private Pay Uniform Assessment Instrument (PDF)
- Canceling Enrollment as a Learner (PDF)
- Completing Surveys (PDF)
- Flash Based Courses - Unavailable until owners update (PDF)
- How do I update my profile (PDF)
- How to enroll in a classroom event or online training (PDF)
- How to save a transcript as PDF (PDF)
- Logging In (PDF)
- Retrieving Logins and Passwords (PDF)
- VLC - Approving profiles into the VLC (PDF)
- VLC - How to Update Job Title in a Profile (PDF)
- VLC Acceptable Job Titles (PDF)
Supervisor
Trainer
Reporting Role (users authorized to generate reports)
- Classroom Event Schedule Reports (PDF)
- Completion Reports (PDF)
- Enrollment Reports (PDF)
- No Show Reports (PDF)
- Organizational Listing Reports (PDF)
- Survey Reports (PDF)
Helpdesk Support
-
- Contact the VCCC Help Desk at either 1-866-637-8482 or vccc@vita.virginia.gov
- Identify the ticket is for DSS-SUPPORT SERVICES
- Provide the following information:
- Your agency name
- Your full name
- Course number, if the ticket concerns a course
- Short description of help needed
