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Get Ready with NextGen FIRST

Once you join NextGen FIRST, your Case Advisor will help you find a workforce partner who can help you look for work, learn new job skills and meet other work needs.

Your Case Advisor will help you get ready to meet with your workforce partner. Here are a few steps you may need to take. Select a topic below to learn more.

Getting Set Up
What to Bring
Your First Meeting
Need Help?

Your Case Advisor will help you with the forms and online steps you need for NextGen FIRST.

Sign Your Consent Form
You will need to sign the Commonwealth of Virginia Uniform Authorization to Use and Exchange Information form.

This form lets NextGen FIRST share information about you, your goals, and your needs with your workforce partner so they can help you get the right job services.

Set Up MyChildSupport
You will need a MyChildSupport account when you join NextGen FIRST.

Sign Up for Job Services
Your workforce partner may ask you to fill out forms or set up an online account.

Your workforce partner may ask you to bring some papers to help you sign up for job services.

You may need:

  • A photo ID
  • Your Social Security card
  • Your birth certificate
  • School or job training records
  • A list of past jobs or a résumé
  • Work permits or licenses, if you have them

Don't Have All Your Papers?
That's okay. Tell your Case Advisor what you need help with. They can help you find out what to do next.

Your first meeting with your workforce partner is a chance to talk about your job goals and the type of work you want.

What to Expect
Your workforce partner may:

  • Ask about your past jobs and skills.
  • Talk with you about your job goals.
  • Help you look for work or job training.
  • Ask you to take a skills test.
  • Help you plan your next steps.

Before Your Meeting

  • Check the date, time and place.
  • Ask what you need to bring.
  • Think about the type of work you want.
  • Tell your Case Advisor if you need help.

Some things can make it hard to find work, sign up for job services or get to a meeting.

We Can Help You Find Support

You may need help with:

  • A ride to your meeting
  • Getting online or using a computer
  • Filling out forms
  • Getting papers you need
  • Child care
  • Other needs that may affect work

Talk With Your Case Advisor
Tell your Case Advisor what may make it hard for you to take the next step. They can help you look for support and make a plan.

Manage Your Child Support Online

MyChildSupport is a free online tool from the Virginia Division of Child Support Enforcement (DCSE).

When you join NextGen FIRST, you will need a MyChildSupport account. If you do not have one, your Case Advisor can help you sign up.

Stay in Touch, All in One Place
MyChildSupport makes it easy to stay in touch with your NextGen FIRST team. You can send messages, share updates and keep track of past messages without the need to send mail.

You can also:

  • View your child support case.
  • Check your payment history.
  • Find ways to make a payment.
  • Keep track of your child support case online.

Go to MyChildSupport

Need Help Signing Up?
Visit our MyChildSupport help page to learn how to sign up and use the portal. You can also ask your NextGen FIRST Case Advisor for help.

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